Geotab is continuing its push to turn fleet data into working business processes, this time targeting what happens after a collision, customer complaint, property damage, or other safety event. The company has launched Geotab Investigations, a new solution designed to help fleet, safety, compliance, and operations teams collect and organize the information needed to determine what happened during an incident.

Rather than pulling vehicle activity from one system, photos from another, and reports or notes from somewhere else, Investigations brings telematics data and supporting records together into a structured case.

Fleet teams can search vehicle activity by time and location, then combine trips, speed events, driver behavior, and location data to reconstruct what happened before, during, and after an event. Photos, videos, emails, reports, documents, and notes can also be added to the case, giving operations, safety, insurance, compliance, and other stakeholders access to the same record.

From Fleet Data to an Operational Workflow

The launch builds on a technology direction Geotab has been laying out for Work Truck readers since late last year.

In Geotab's 2026 fleet predictions, Founder and CEO Neil Cawse said AI would increasingly become part of the business processes that run fleet organizations rather than simply serving as a conversational or analytical tool. He also encouraged fleets to digitize processes that still rely on manually collected information so that data can be put to work.

“AI is going to run operations, not just conversations,” Cawse told Work Truck at the time.

That strategy became more tangible in June when Work Truck reported on Geotab's Model Context Protocol Connector, which allows live MyGeotab data to be accessed within approved AI platforms and used to support multi-step workflows. Geotab highlighted maintenance as one early use case, where fleet managers often spend hours gathering fault codes, vehicle history, utilization, and other information before making a decision.

Investigations applies that broader idea to another data-heavy fleet job: reconstructing an incident and assembling the records needed to review it.

Building a Record of What Happened

Geotab Investigations allows fleets to maintain each incident as a case with defined stages from open through closed. The company said the structured process is intended to make investigations more consistent and auditable while reducing the manual effort involved in gathering information. The data may also help fleets and drivers when responsibility for an incident is unclear.

“Fleet-related incidents have cost companies billions of dollars in litigation and reputational damage, largely because critical data remains siloed,” said Sabina Martin, Vice President of Product Management at Geotab. “Geotab Investigations changes this by turning raw data into a structured, defensible system of record, providing fleet managers with the intelligence to mitigate risk and the evidence to protect their drivers, operations and bottom line.”

The platform can support operational reviews, insurance claims, compliance needs, and other internal decision-making.

Geotab cautions, however, that Investigations is not an evidence-preservation, legal-hold, or custodial service. Fleets remain responsible for preserving and producing information required for litigation or investigations, including legal-hold and chain-of-custody obligations.