Work Truck Logo
MenuMENU
SearchSEARCH

Why Does Maintenance Management Matter?

Fleet managers already understand the value of maintaining their truck fleets. A truck that isn’t running isn’t working. But do you know how can a maintenance management program help?

February 1, 2021
Why Does Maintenance Management Matter?

Changes are a big part of the automotive world. As tech advances, vehicles advance, too. Keeping up-to-date on the new technology can be difficult.

Photo: Volvo Trucks

3 min to read


Fleet managers already understand the value of maintaining their truck fleets. A truck that isn’t running isn’t working. And a truck with one problem after another isn’t making the company money; it costs a company money.

Some maintenance plans are a simple checklist of services to handle every “X” miles. Others are merely handling routine scheduled maintenance and fixing problems as they occur. While these plans may work, they miss a huge chunk of potential cost savings and downtime reduction. They aren’t taking into consideration what could, or likely will, breakdown.

Ad Loading...

I’ve heard “we don’t need to fix what isn’t broken” more times in my 15 years in fleet than I’d care to admit. But when it comes to truck fleet maintenance, there are times you need to do exactly that — fix what isn’t broken before it breaks.

Picture this: Analysis shows that a particular item — perhaps a hose or filter — often fails 1,000 miles before your scheduled maintenance typically occurs. If you were to note that and replace the item early, you could avoid it failing while your driver is on the road delivering essential goods or needed to perform an urgent service.

Without a maintenance management program, you may not have even noticed the regularity in early fails for that particular item.

Why a Maintenance Management Program?

A fleet maintenance management program is extremely beneficial for vocational truck fleets. While it can be done on your own, it could be beneficial to look at a fleet management provider’s services.

Fleet management is a true partnership.“You and your fleet company generally have shared goals and a shared interest in making the program successful. By working with them and making sure there are open lines of communication, these programs can be truly successful in allowing them to focus on maintaining your fleet while you manage your company,” said Tony Hernandez, team lead – truck maintenance at Emkay.

Ad Loading...

Additionally, many best-in-class fleets are now integrating telematics programs into their managed maintenance strategies.  

“Top-tier fleet management companies can capture engine diagnostic data through telematics devices. This creates greater visibility for the FMC maintenance experts to see error codes generated by onboard alert systems in real-time, allowing them to proactively alert drivers/administrators to seek immediate remedy where appropriate. These services have facilitated even greater cost avoidance associated with unplanned repairs resulting from unaddressed issues,” said David Bieber, director, sales & strategic markets for Mike Albert.

Changes are a big part of the automotive world. As tech advances, vehicles advance, too. Keeping up-to-date on the new technology can be difficult.

“Many changes are expected to occur in vehicle technology in the years ahead, such as electric powertrains and wider use of advanced driver assistance systems (ADAS). Fleets should stay informed of these industry changes and think about how these advancements might or might not benefit their fleets,” said Jamie Grams, national service department manager for Enterprise Fleet Management.

Are you looking to update your maintenance management program? Look to the experts to help — whether it’s setting up your program, or working with your fleets in as hands-on or hands-off as you need — they can help you get a solid foundation to take control of your maintenance costs immediately.

Ad Loading...

How do you handle maintenance on your trucks? Do you have a plan, or are you handling it as it comes?

The February 2021 issue of Work Truck focuses on vocational truck fleet maintenance management, including tips for creating or updating your program. What do you have to add?

E-mail me, let’s chat!

Lauren Fletcher
Executive Editor, Work Truck
Lauren.Fletcher@bobit.com

Subscribe to Our Newsletter

More Blog Posts

Sppoky broken down old pickup truck on a halloween road
Chatty Chassis•by Lauren Fletcher•October 26, 2026

4 Ways to Keep Fleet Nightmares Off Your Halloween Schedule

Don't let the fear of vehicle mishaps spook you! Check out these four tips to ensure your work truck fleet stays on the road, safe and sound, during this hair-raising season.

Read More →
Red pickup truck wiht a shorter driver behind the wheel
Chatty Chassis•by Lauren Fletcher•September 29, 2026

Short Drivers Need to Be Part of the Work Truck Spec, Too

The average truck driver may be around 5'9" for men and 5'4" for women, but fleets aren't spec'ing trucks for averages. Here's what shorter drivers need fleets to consider, from seat height and visibility to 360 cameras, seat belts, and cab access.

Read More →
Cartoon illustration of a fleet driver using a handheld controller to play a video game on a vehicle’s center infotainment screen while parked.
Chatty Chassis•by Lauren Fletcher•September 23, 2026

Does Your Fleet Policy Cover In-Vehicle Gaming?

As in-vehicle gaming, streaming, and connected entertainment expand, fleet policies may need an update. Here’s what fleet managers should be thinking about now.

Read More →
Ad Loading...
Aluminum billets and shavings beside a warning sign reading “Tariffs Just Ahead.”
Chatty Chassis•by Lauren Fletcher•September 18, 2026

You Can't Tariff an Aluminum Smelter Into Existence

The U.S. wants to rebuild domestic aluminum production, but work truck manufacturers still need material today. What happens to costs and supply in the meantime?

Read More →
Canadian and U.S. flags frame a red “TARIFFS” stamp on a document, illustrating escalating trade tensions between the two countries.
Chatty Chassis•by Lauren Fletcher•August 24, 2026

Can America Replace Canadian Truck Production Without Hurting U.S. Fleets?

U.S. tariffs are targeting Canadian truck production, but Ford and GM show why moving that manufacturing south isn’t so simple. After 60 years of building one North American supply chain, what could fleets lose by pulling it apart?

Read More →
Graphic with the headline “WHY FLEET NEEDS VETERANS” in bold red and white text over a dark textured background, with a folded American flag draped across the bottom.
Chatty Chassis•by Lauren Fletcher•August 20, 2026

The Fleet Skills We Keep Missing on Veterans’ Resumes

What if some of the strongest candidates are already out there, but we are overlooking them because their experience is written in a language our industry does not always recognize?

Read More →
Ad Loading...
A handheld vehicle diagnostic scanner beside several wrenches on a dark wood surface, with the words “Way Beyond Wrenches” in large white text.
Chatty Chassis•by Lauren Fletcher•July 15, 2026

Technicians Are Doing More Than Turning Wrenches

Technicians do far more than repair vehicles. Six professionals reveal the problem-solving, pressure, and pride behind keeping fleets moving.

Read More →
Composite image featuring two archival photos of Lauren Fletcher and Bobit Business Media founder Ed "Coach" Bobit. On the left, a younger Lauren stands smiling beside Coach outdoors. On the right, the two sit together at a Bobit Business Media trade show booth surrounded by early Automotive Fleet, Government Fleet, and Fleet Financials magazines.
Chatty Chassis•by Lauren Fletcher•June 30, 2026

WWCD? What Would Coach Do?

A personal reflection on Ed "Coach" Bobit, the mentor who shaped my career, and why I still ask myself one question 12 years later: WWCD?

Read More →
Silhouettes of a diverse group of men and women helping each other climb a mountain at sunset. Several people reach down to assist others while a group stands together at the summit, symbolizing opportunity, leadership, collaboration, and support. Overlay text reads, "The Future of Fleet Depends on Who Gets a Seat."
Chatty Chassis•by Lauren Fletcher•June 23, 2026

What the Fleet Industry Still Gets Wrong About Talent

What can the fleet industry learn from the women helping shape its future? A look at talent, leadership, sponsorship, and why new perspectives drive progress.

Read More →
Ad Loading...
Split-screen graphic showing a glowing blue AI face and digital circuitry on one side facing off against a silhouetted human standing on a mountain at sunrise on the other, with bold text reading “AI vs Thought Leadership.”
Chatty Chassis•by Lauren Fletcher•May 20, 2026

AI Isn’t Killing Content, but Lazy Expertise Is

Thought leadership loses value when AI does the thinking. Here’s why authentic industry voices still matter most.

Read More →