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Chatty Chassis

Lauren Fletcher

Lauren Fletcher

VP of Content

Lauren Fletcher shares her thoughts on vocational work truck and van fleets and keys to fleet management success and growth. Covering the fleet industry since 2006, she shares insights and advice to increase success.

Split-screen graphic showing a glowing blue AI face and digital circuitry on one side facing off against a silhouetted human standing on a mountain at sunrise on the other, with bold text reading “AI vs Thought Leadership.”
Chatty Chassisby Lauren FletcherMay 20, 2026

AI Isn’t Killing Content, but Lazy Expertise Is

Thought leadership loses value when AI does the thinking. Here’s why authentic industry voices still matter most.

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Chatty Chassisby Lauren FletcherMay 4, 2026

Do I Need a U.S. DOT Number?

Whether you operate a small fleet of light-, medium-, or heavy-duty units, or are merely the owner of one truck wanting to ensure you adhere to the law, knowing if you can need a U.S. DOT number can be confusing.

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Beach with sign that says retired or rewired from Work Truck
Chatty Chassisby Lauren FletcherMarch 30, 2026

Is Retirement in Fleet Now More Like ‘Rewiring’?

Fleet professionals rarely retire for good. They return as advisors, mentors, and consultants, keeping hard-won experience in the industry.

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Lauren Fletcher, Shades of Fleet Black Voices, What Does Visibility In Fleet Really Look Like on blue background
Chatty Chassisby Lauren FletcherMarch 26, 2026

What Does Visibility in Fleet Really Look Like?

Advocacy changes things. Visible trust changes things. Structure changes things. Access changes things. A willingness to share connections, rooms, and opportunities, and a belief in someone before it is convenient, changes things.

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Wide view of Work Truck Week 2026 show floor with trucks, booths, and attendees exploring commercial vehicle equipment and fleet technology exhibits.
Chatty Chassisby Lauren FletcherMarch 16, 2026

Work Truck Week 2026 Shows an Industry Focused on Practical Progress

Taken together, these themes show an industry that is not chasing a single technological solution. Instead, it is building a broader toolkit designed to support the diverse and demanding jobs fleets perform every day.

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Graphic for Work Truck’s Shades of Fleet New Voices featuring Lauren Fletcher and the headline What New Voices Need From the Rest of Us against a blue background.
Chatty Chassisby Lauren FletcherMarch 5, 2026

What New Fleet Voices Need From the Rest of Us

The fleet learning curve hits fast. Here’s how new pros push through the overwhelm, find their voice, and start thriving in the work.

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