JLG Industries announced it is expanding its network of Authorized Service Providers in the U.S. to provide equipment repair, warranty, maintenance, inspections, parts, and other support services to customers.
JLG’s independent service operations are available to complete service work on all makes and models of equipment within their defined territories, according to the company's news release.
“Many of our customers have limited and overtaxed in-house service capabilities, and they are looking to outsource maintenance and repair work to keep their shops efficient,” said Dan Fry, JLG’s senior program manager for Authorized Service Providers. “When it comes to maintaining the quality and maximum value of JLG machines, there is no substitute for good preventive maintenance and care. With our network of authorized service providers, JLG confidently provides them with responsive, world-class quality service and support, available throughout the life of our products.”
According to Fry, JLG Authorized Service Providers can serve customers in different capacities, including warranty service work, local parts support, inspection services, mobile, and in-shop repair services, as well as maintenance and repair work.
JLG service providers are authorized to complete warranty work on all JLG equipment. This service includes processing the claim paperwork and handling all the repairs.
JLG added that its equipment parts, as well as a comprehensive inventory of competitive and aftermarket industry parts, are available through JLG Online Express.
“By offering our expansive line of products, these independent service locations can help JLG customers keep their fleets running in peak condition, reducing the risk for unplanned downtime and costs associated with needing to call in backup machines," Fry said.