WARRENVILLE, IL - Navistar, Inc. unveiled a new 70,000 square foot product support center in Woodridge, Ill.
"Navistar is committed to providing the best vehicle uptime and customer support in the truck industry," said Vaughn Allen, vice president, global service, Navistar. "Our state-of-the-art center houses all product support and education personnel under one roof-which will facilitate the rapid development of tools, service information, technologies and training, to support our Navistar brands globally."
The new center includes a large office area, three classrooms, a photo and video studio, a computer lab, a tool development and fabrication shop and 50,000 sq. ft. of hands-on training space for dealer and fleet technicians. The center is home to 80 employees who work in the following functions:
• Training- for customer, dealer and Navistar sales, parts and service personnel
Entry-level technician recruitment for U.S. dealers
Standard repair time development
Publications - authoring and development
Special tools and diagnostics development
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