Motive, the AI-powered integrated operations platform, unveiled new artificial intelligence-powered fraud controls that detect and prevent fraud before it happens. Motive said its new fraud control features saved customers more than $250,000 from more than 1,200 unauthorized transactions in a 30-day trial. 

The new fraud controls integrate telematics data from the Motive platform to give fleet managers precise data and controls to automatically detect and prevent fraud. 

“Nineteen percent of current fleet spend is lost to fraud or theft, leading to an average revenue loss of nearly $1 million per year for companies in the trucking, logistics, construction, oil and gas, and other sectors,” said Hemant Banavar, vice president, financial products, Motive. “The new capabilities introduce the most powerful fuel fraud detection capabilities on the market so fleet managers can reduce costs and focus on their business and their people.”

Motive said that these new fraud controls provide fast, accurate, and comprehensive fuel fraud detection and savings not seen elsewhere in the market. 

"The Motive Card does so much more than save us time and fuel costs; it alerts us to potentially fraudulent activity and declines those transactions. We haven’t had any fraud since using the Motive Card,” said Alex Amort, vice president of compliance for Cascade Environmental. “Because we’re able to manage our fleet and expenses in one dashboard, we have much closer control over our operations, can stop fraud before it happens, and can better coach our drivers on fueling policies and efficiency. With Motive, we’re able to obtain true, documented, direct savings to our bottom line."

How AI-Powered Fraud Controls Prevent Fraud

Exclusively available to Motive Card customers, the new fraud controls enable businesses to customize spending limits, automatically decline suspicious transactions, and receive instant alerts for location discrepancies. With the new controls, customers can:

• Stop Fraud Before It Happens: AI-powered Vehicle & Spend Location Mismatch provides an essential layer of security against fraud, with new alerts and auto decline controls if the vehicle location does not match the fuel card transaction.

• Respond Faster to Suspicious Activity: Fuel Type & Spend Mismatch and Fuel Level & Spend Mismatch alerts allow fleet managers to detect transactions and take prompt action, such as decline the translation, lock the card, or block the merchant when the fuel level or type do not match the vehicle. 

• Control Spend in Real Time: Category Level Spend Limits allow customers to set transaction limits by merchant type, times of day, days of week, billing cycle, and transaction locations for more precise control over their spend. For example, customers can allow one-time hotel transactions for immediate driver needs, set lower limits at home improvement or grocery stores, and higher limits for fuel and maintenance spend. 

• Increase Profits with a Holistic View: The integration of fleet telematics and spend transactions in one platform gives fleet managers a comprehensive view of all activity so they can control and stop unauthorized spending and improve profit margins, savings, and operational efficiency.