Nogales Produce Inc., which provides Mexican fresh produce, groceries, and restaurant supplies to more than 2,000 stores and restaurants located in the South Central United States, has adopted Paragon Software Systems’ routing and scheduling software to help improve its increasingly complex delivery operations.
Nogales expects to save more than 15% in operational costs by implementing Paragon’s Single Depot software. Nogales’ customer base is varied, from mom-and-pop stores, to government facilities and school districts, to wholesale and retail operations.
Its biggest customers require daily deliveries of up to two truckloads of Mexican food products, bringing the typical daily total to 3,000 deliveries. Large retail and wholesale customers, in particular, present fluctuating demand.
“We have to be able to adjust our staffing and our delivery schedule on a day-to-day basis to run efficiently,” said Albert Rodriguez, Nogales Senior VP of Operations. “We didn’t have the knowledge we needed to be efficient, and without that we couldn’t serve customers the way we’d like to.”
Previously, Nogales relied on a manually-produced schedule, with the task of adapting to short-notice changes left mostly to Nogales’ drivers – an inefficient method, since drivers don’t have access to the big picture of the entire delivery network.
Now, Paragon’s routing and scheduling software will allow a central planner at Nogales’ Dallas HQ to quickly identify opportunities for greater efficiency while also achieving increased customer service levels, even as the schedule changes.
Nogales anticipates a minimum of 15% reduction in driver costs, alone, with other savings expected across its delivery operations. Using Paragon, Nogales will now be able to measure KPIs such as:
- Stops per mile driven.
- Stops per driver.
- Stops per on-road hour.
- Cases per drop.
- Cube utilization.
- Route profitability.
- Percent on plan.
Paragon Single Depot is powered by advanced algorithms that create optimized, feasible and cost-efficient routes quickly and effectively. Hundreds of companies all over the world, and across a wide range of industry sectors, are benefitting from using Paragon’s Single Depot routing and scheduling software operationally for live daily planning, and for modelling business change.