JLG Industries enables service technicians to connect to the JLG DaVinci AE1932 scissor lift via the exclusive DaVinciGO app, providing intelligent diagnostics through a smartphone or tablet, according to the company's press release.
The DaVinciGO app can be used on iOS and Android devices to view, diagnose and troubleshoot JLG’s all-electric machine from any location.
The app enables users to get remote assistance using smart phone-enabled diagnostics.
“The DaVinciGO app allows service personnel, such as a field technician, to perform operations, such as software updates, configuration, calibration, and more, via any connected device,” said Randi McClure,marketing manager for JLG scissor lifts. “Utilizing the latest digital technology, this app will reduce diagnostic time by giving users the ability to quickly identify and address machine issues.”
Using their smart devices like a modem, users can use the app to connect the machine directly to the JLG service center, giving them the ability to remotely view current machine information, such as the serial number, diagnostic troubleshooting codes (DTCs), or the value on a specific input, output, or internal channel.
Users can also use the DaVinciGO app to calibrate and configure their DaVinci scissor lift, adjusting inputs, outputs, and parameters in real-time. The app allows service technicians to send or get over-the-air software updates and see machine settings without the need of a computer.
The JLG DaVinciGO app is free to download and install via the App Store or Google Play.