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Verizon Connect Launches Field Service Dispatch Solution

Verizon Connect has launched a dispatch solution for field service fleets that integrates with its Reveal cloud-based telematics platform, the company announced.

August 6, 2019
Verizon Connect Launches Field Service Dispatch Solution

Verizon Connect has launched a dispatching and scheduling solution for field service fleets.

Photo courtesy of Verizon Connect.

1 min to read


Verizon Connect has launched a dispatch solution for field service fleets that integrates with its Reveal cloud-based telematics platform, the company announced.

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Field Service Dispatch brings vehicle location data together with technician status updates to help fleet managers improve dispatching and scheduling.

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Features include simplified scheduling, easy dispatching, real-time notifications, a mobile app for technicians, and live map integration.

With the scheduling feature, fleet managers can view available technicians and vehicle location to schedule jobs in a calendar view. A dispatching feature enables notifications to technicians that a job has been scheduled. Real-time notifications allow customers to receive booking confirmations and reminders.

 A mobile app allows technicians to enter notes, photos, and signatures from the jobsite so the back office can remain up to date.

A live mapping feature shows a technician's real-time location and schedule information.

Originally posted on Automotive Fleet

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