UPS Drivers Say New Mobile Devices Improve Productivity
ATLANTA – UPS posted on its corporate blog in early March that it has rolled out a new type of mobile device for its drivers, which its drivers say is helping improve productivity.
The new mobile device, called the DIAD V, that UPS' drivers are using.
The new mobile device, called the DIAD V, that UPS' drivers are using.
ATLANTA – UPS posted on its corporate blog in early March that it has rolled out a new type of mobile device for its drivers. Called the DIAD V, the device enables on-the-fly switching between cellular carriers independent of cellular technology, allowing a driver to jump to another cellular carrier if the signal is lost. The new model is also apparently half the size and weight of the DIAD IV.
The device features a color display and expanded memory that UPS, which UPS said could enable driver training and the addition of navigation applications. The device also comes with a color, auto-focus, flash camera, that UPS said it could use to provide proof of delivery to customers and to help resolve customer claims.
UPS operators can communicate customer requests, for example package delivery instructions, and its imager can capture a range of barcode types and a more clear version of a package recipient’s signature.
The company also provided a video (below) of its drivers discussing the benefits of this technology.
Originally posted on Automotive Fleet
More Operations
NAFA Names 2026 Class of Fellows, Honoring Leaders in Fleet Management
NAFA Fleet Management Association (NAFA) has recognized five fleet professionals by naming them to the 2026 Class of NAFA Fellows. Find out who they are and learn more about their impact on the fleet management profession.
Read More →
Verisk CargoNet Assists in Manhattan Cargo Theft Indictment Targeting Multi-State Impersonation Ring
Verisk CargoNet assisted law enforcement efforts tied to an indictment related to an organized, multi-state cargo theft operation that allegedly took nearly $5 million in stolen goods through impersonation tactics.
Read More →
What Does a Potato Have to Do with Leadership?
From simple process improvements and creative problem-solving to the little moments that strengthen team culture, this conversation dives into the power of unexpected ideas and why innovation doesn't always arrive wrapped in new technology or a major initiative.
Read More →
Looking for a New Podcast for the Road? Start Here!
Looking for a new podcast? Truck Chat delivers fleet leadership insights, industry deep dives, AI discussions, innovations, and real-world stories.
Read More →
Did You Know What You Don't See May Be Costing You Big?
As more employees choose personal vehicles (including hybrids and EVs) for business use, companies face new challenges around visibility, insurance, liability, and cost control.
Read More →
Veteran Voices in Fleet | How Military Service Shapes Fleet Leaders
Across every perspective, one message is clear: the experiences gained through military service continue to influence how veterans contribute to the fleet industry every day.
Read More →
The Fleet Lessons That Don’t Show Up on a Spreadsheet
From index cards to predictive maintenance, Robert Martinez shares the hard-earned leadership lessons that shaped nearly 40 years in fleet.
Read More →
People, Leadership & the Skilled Trades Opportunity | Weekly Cheat Sheet
People, data, leadership, and the skilled trades opportunity. See what's shaping fleets today in this week's Truck Chat Weekly Cheat Sheet.
Read More →
Everyone Thinks They’re a Fleet Manager
From oil changes to procurement decisions, fleet work is often underestimated by the very people who depend on it most. Bob Stanton makes the case for why communication, not just technical expertise, is one of the most important leadership skills in fleet.
Read More →
Turning Connected Vehicle Data Into Decisions That Matter
Fleet leaders have more data than ever, but turning that data into clear, actionable decisions remains a challenge. This white paper shows how leading organizations are using connected vehicle data to improve safety, reduce costs, and optimize fleet performance. Learn how to turn insight into action across your fleet.
Read More →