Stellar Industries, a 100% employee-owned and -operated manufacturer of mechanic and service trucks, service cranes, service truck and van accessories, tire trucks and manipulators, hooklifts, fuel and lube trucks, and trailers, has hired Jeff Oelke as director of customer service and quality. 

Oelke succeeded Nick Anderson, who was promoted to head the human resources training area.

“We are excited for Jeff to join Stellar as director of customer service and quality,” said Susan Bunz, vice president of human resources at Stellar. “His background in truck manufacturing and operations knowledge will be a tremendous addition to the Stellar team.” 

Oelke brings a diverse professional background and a proven track record to his role at Stellar. He has more than twenty years of experience in operations and quality assurance with such companies as Winnebago Industries and, most recently, McNeilus Truck and Manufacturing in Dodge Center, Minnesota. 

Stellar said his operations and customer service background will carry forward into his new dual role managing the customer service and quality teams.

As director of customer service and quality, Oelke will lead the customer service team in providing best-in-class customer service and resolution while also guiding the strategic direction for Stellar’s Quality Team. Oelke will oversee the productivity, effectiveness, and scalability of the customer service efforts at Stellar while leading a team of technical customer service agents.

Oelke holds a degree in manufacturing and quality management from the University of Minnesota. He has earned numerous professional certifications including Six Sigma Green Belt certification.