Sears Auto Center Announces a New Authorization Offering for Fleet Customers Via Auto Integrate
HOFFMAN ESTATES, IL - Sears Auto Center has announced a new service transaction authorization platform with Auto Integrate, a specialty provider of leading-edge e-commerce solutions to the automotive service and fleet management industry.
HOFFMAN ESTATES, IL - Sears Auto Center has announced a new service transaction authorization platform with Auto Integrate, a specialty provider of leading-edge e-commerce solutions to the automotive service and fleet management industry. The companies have teamed up to introduce an electronic authorization platform for Sears Commercial Fleet Maintenance customers, giving them a second option from Sears Auto Center to work with.
Operating in real time, Auto Integrate encompasses the entire business cycle:
Initial detailing and costing of required services by the supplier
Automated authorization within pre-agreed parameters – estimated 70 percent of jobs are authorized immediately
Workflow managed environment to expedite the referral of events
Subsequent communications between the repairer and the fleet management company
Validated billing and streamlining the payment and invoice handling processes of both parties – and as a result reducing invoice rejections and subsequent supplier write-offs
Significantly reduced implementation and training demands
"We are pleased to announce that we have added Auto Integrate as an electronic authorization option," said Joe Finney, SVP & President of Sears Automotive Group. "We see this type of service rising in the fleet management industry, and while we had already added our own option with LeasePlan being the first adopters, we recognize that our customers have preferences for both services and that there's value in offering our customers choices."
Auto Integrate has been developed specifically for the U.S. automotive service industry, streamlining existing transactional workflows and operational efficiency, thus adding a new dimension to the way fleet management companies and their suppliers interact. The service enables fleet management companies and suppliers to work with all of their trading partners on a single platform that is fully integrated within their existing business systems.
"By utilizing Auto Integrate, the implementation, development and training needs are significantly reduced, further enhancing the operational benefits offered by an online trading solution," said Frank Kneller, Vice President of Sales and Operations of Sears Automotive Group "This allows for greater attention to clients and drivers."
"Along with providing this service option, offering competitive pricing and superior products, we strive to always look for ways to set the industry standard and improve on the service we provide our fleet customers," said Finney.
Last year, Sears Auto Center implemented an industry-first electronic work-order authorization program through LeasePlan's eRepair system in approximately 800 Sears Auto Centers nationwide. The system was introduced to create improvements in speed of service for fleet drivers by electronically streamlining the process and significantly reducing the amount of time required to obtain service authorizations.
For more information about Sears Fleet services or to set up an account please visit: http://www.searscommercial.com/fleet.
More Operations

If We Want the Next Generation in Automotive, We Have to Give Them a Reason to Care
The automotive industry talks constantly about its workforce shortage. But before we can recruit the next generation, we may need to do a better job giving kids a reason to care about automotive in the first place.
Read More →
Ram ProMaster City Under $40K, Truck Tariffs, and AI Maintenance Lead the News
A sub-$40K commercial van, tariff questions, AI-powered maintenance, and a new EV production strategy headline this week’s Truck Chat Cheat Sheet.
Read More →Bob Adamsky Shares the Fleet Lessons You Usually Learn the Hard Way
After more than 30 years in fleet, Arrow International’s Bob Adamsky has learned that the job is about far more than vehicles. He shares the lessons he wishes every fleet manager could learn a little earlier.
Read More →
Why Fleet Leaders Have to Keep Asking Why
What if the biggest fleet improvements start with one simple question? After decades managing budgets, policies, technology, teams, and some of the largest fleet operations in the business, Jeff Hurrell shares why fleet leaders should keep asking “why” before deciding what comes next.
Read More →Drones, EV Reality, Truck Production & Smarter Fleet Operations Lead This Month
August’s biggest work truck stories go beyond the vehicle, from disaster-response drones and EV reality checks to truck production, roadside uptime, and smarter fleet operations.
Read More →
Team Fletcher Takes 2nd Overall at the Corporate Soap Box Derby
Team Fletcher came to Akron as a rookie and left with a win over Team Brown, a second-place overall finish, and $22,000 raised for The Hourglass Foundation. See how race day unfolded.
Read More →
Shades of Fleet Call for Voices: Fleet's Hidden Heroes
Fleet’s hidden heroes are often the ones keeping everything moving behind the scenes. September’s Shades of Fleet is looking for dispatchers, coordinators, parts specialists, and other support pros to share their stories.
Read More →
What is the WEX NAM Summit?
What makes the WEX NAM Summit different from other fleet industry events? It's a meeting of the minds that brings fleet and mobility leaders together to discuss emerging trends, AI, new solutions, best practices, and the future of the industry.
Read More →
With 293% 3-Year Revenue Growth, Fleetworthy is One of the Fastest-Growing Private Companies in the U.S.
Fleetworthy has been named to 2026 Inc. 5000 list of fastest-growing private companies for the second consecutive year. It ranked No. 2 overall in the Albany-Schenectady-Troy, New York metro area.
Read More →
EV Fleet Reality, Ford Fathom, Robots, and Smarter Fleet Tech Lead the News
EV fleet lessons, Ford’s new Fathom electric truck, robots, manufacturing shifts, and smarter fleet technology headline this week’s Truck Chat Cheat Sheet.
Read More →

