Orbcomm Inc. announced that Prime Inc. began the retrofit of their refrigerated trailers with Orbcomm’s next generation refrigerated monitoring solution to prepare for the sunsetting of 3G wireless service, which will start at the end of 2021. 

Prime has been an Orbcomm customer for more than 10 years. It uses Orbcomm’s latest refrigerated monitoring solution to track the freight’s location and temperature. Prime’s loads are compliant with FSMA regulations. 

“Prime is an established leader in refrigerated transportation, and their decision to extend our long-standing relationship is a testament to the reliability, performance and value of our cold chain monitoring solutions,” said Marc Eisenberg, Orbcomm’s CEO. “Orbcomm’s next-gen IoT technology ensures that Prime will maintain the continuity and sustainability of their cold chain operations and gain further improvements in efficiency, compliance and customer service levels.”

The reefer device and trailer tracking data is integrated with Prime’s back-end systems to deliver customized business insights for more visibility and improved business planning. Orbcomm’s cold chain solution features an embedded global SIM. This enables cellular connectivity on over 565 cellular networks.

Prime can bring consistent and reliable communications throughout the cold chain and increase operational efficiency by extending the lifecycle of their IoT devices and ensuring protection against network obsolescence via the 3G sunset.

“We’ve had a very successful partnership with Orbcomm over the past 10 years and appreciate their commitment to evolving their IoT technology and telematics feature sets to meet the industry’s current and future requirements,” said Rodney Rader, Prime’s director of technology. “Orbcomm has taken the necessary steps to upgrade our refrigerated trailers with minimal disruption, so we can continue to maximize the efficiency and productivity across our fleet with access to more data, faster connectivity speeds and better coverage.”

Orbcomm’s field support technicians are assisting in the installation and activation  for Prime to ensure the deployment.