Learn More: Digging into Truck Accident Management
Fleet Response Celebrates Opening of Hudson Headquarters
The new headquarters comes with several workplace perks, including an open office floor plan that fosters greater collaboration between employees.

The new headquarters comes with several workplace perks, including an open office floor plan that fosters greater collaboration between employees.
Photo: Fleet Response
Fleet Response, an auto third party administrator (TPA) offering claims, safety, and compliance solutions for fleet, risk, and safety teams, has celebrated the opening of its new headquarters. Fleet Response HQ, located in Hudson, Ohio, will accommodate the company’s growing staff and provide a range of services including auto, property, and general liability claims management as well as subrogation services
The event featured a ribbon-cutting and remarks by Hudson Chamber of Commerce President, Nicole Alverson, the City of Hudson Chief Economic Officer, Jim Stifler, representatives from Holden Forests & Gardens, and Fleet Response CEO Scott Mawaka. A ceremonial tree was also planted during the event by Holden Forests & Gardens.
The two-story, 43,000 square-foot facility was specifically designed to meet the growing needs of the organization. The new headquarters comes with several workplace perks, including an open office floor plan that fosters greater collaboration between employees, an outside walking path, fresh food market, cafeteria area with access to the outside, and a workout facility. Construction was completed in August 2021 with the return of employees being a phased approach. The facility is designed to support onsite, remote, and hybrid work schedules. The building can accommodate the current 200+ employees and position Fleet Response for growth, too.
Since breaking ground on the new headquarters in September 2020, weekly updates were communicated to employees through Fleet Response’s internal messaging platform, The Communicator. These updates included pictures of weekly development, mockups of new areas, floor plans, videos, and even the chance to pick names for rooms located in the building.
“Providing weekly updates to our employees allowed us the opportunity for employees to be involved in the building progress,” said Vice President of Client Engagement Jodie Varner. “Employees were able to envision where their workspaces were located throughout the building, see where they can eat lunch, or get some fresh air while enjoying the walking path. They were also able to ask questions about our new HQ during the construction process.”
More Operations

Shades of Fleet Call for Voices: Next Up in Fleet
Apprentices, interns, young professionals, and rising leaders: share your voice in our "Next Up in Fleet" episode of our Shades of Fleet video series!
Read More →
Fleet Leadership, Skilled Trades, and Better Data Take Center Stage | Weekly Cheat Sheet
Skilled trades, fleet leadership, DataQs, and driver input take center stage in this week's Truck Chat Weekly Cheat Sheet. Watch the latest fleet headlines.
Read More →
NAFA Names 2026 Class of Fellows, Honoring Leaders in Fleet Management
NAFA Fleet Management Association (NAFA) has recognized five fleet professionals by naming them to the 2026 Class of NAFA Fellows. Find out who they are and learn more about their impact on the fleet management profession.
Read More →
Verisk CargoNet Assists in Manhattan Cargo Theft Indictment Targeting Multi-State Impersonation Ring
Verisk CargoNet assisted law enforcement efforts tied to an indictment related to an organized, multi-state cargo theft operation that allegedly took nearly $5 million in stolen goods through impersonation tactics.
Read More →
What Does a Potato Have to Do with Leadership?
From simple process improvements and creative problem-solving to the little moments that strengthen team culture, this conversation dives into the power of unexpected ideas and why innovation doesn't always arrive wrapped in new technology or a major initiative.
Read More →
Looking for a New Podcast for the Road? Start Here!
Looking for a new podcast? Truck Chat delivers fleet leadership insights, industry deep dives, AI discussions, innovations, and real-world stories.
Read More →
WTX Fleet Manager Applications Close Soon (and Yes, You Want In)
WTX Fleet Manager Applications close soon for the hosted Work Truck Exchange, Sept. 23-25, 2026, in Scottsdale, Arizona. Limited spots available, apply today!
Read More →Did You Know What You Don't See May Be Costing You Big?
As more employees choose personal vehicles (including hybrids and EVs) for business use, companies face new challenges around visibility, insurance, liability, and cost control.
Read More →
Veteran Voices in Fleet | How Military Service Shapes Fleet Leaders
Across every perspective, one message is clear: the experiences gained through military service continue to influence how veterans contribute to the fleet industry every day.
Read More →
The Fleet Lessons That Don’t Show Up on a Spreadsheet
From index cards to predictive maintenance, Robert Martinez shares the hard-earned leadership lessons that shaped nearly 40 years in fleet.
Read More →

