Bestpass Grows 20% in 2020, Gives Back Locally
Bestpass, which provides toll management solutions for commercial fleets, achieved several significant milestones in 2020.

Part of its effort to give back in 2020, approximately 20 Bestpass employees built garden beds in support of the Capital Roots program.
Photo: Bestpass
Bestpass, a payment platform provider of toll management solutions for commercial fleets, achieved several significant milestones in 2020, including processing more than $1.2 billion in toll volume, exceeding $1 billion for the second consecutive year, and posting 20% growth over 2019.
The company also surpassed 10,000 customers with 650,000 active transponders deployed on U.S. toll roads, released Cost Centers within its customer web portal to facilitate better fleet data management, and launched new national and regional toll transponder options.
Among the highlights from 2020, Bestpass also handled more than 100 million transactions completed on behalf of clients, experienced double-digit annual revenue growth achieved for each of the past 10 years, surpassed 100 employees, increasing the team by nearly 20% in the second half of 2020, and sponsored or participated in 10 activities to support local communities, including Capital Roots, the Regional Food Bank of Northeastern New York, Joseph’s House and Shelter, the Children’s Miracle Network Hospital, American Diabetes Association Tour de Cure, and Capital District Toys for Tots.
Additionally, the company released Bestpass Cost Centers within the company’s customer web portal to facilitate better fleet data management and Developed Complete Pass Scout, which provides nationwide toll coverage, and Horizon Scout, which optimizes toll coverage for regional fleets.
“2020 was a challenging year in many ways that no one anticipated, and our core customers responded to keep the economy and country running with remarkable flexibility in their logistics solutions,” said Bestpass CEO Tom Fogarty. “Bestpass is proud to support their efforts, and I am personally proud of the Bestpass team that provided superior service and value to our customers throughout these difficult times. We will build on this momentum with more growth in 2021 thanks to the significant product advances released by the Bestpass innovations team.”
More Operations

Family Ties Inside the Fleet Families Building Careers Across Generations
Three fleet families share what it really takes to work together, learn across generations, and keep business from following them home.
Read More →
Shades of Fleet Call for Voices: Fleet's Hidden Heroes
Fleet’s hidden heroes are often the ones keeping everything moving behind the scenes. September’s Shades of Fleet is looking for dispatchers, coordinators, parts specialists, and other support pros to share their stories.
Read More →
Truck Centers, Inc. Celebrates National Truck Driver Appreciation Week with $1,000 Fuel Card Giveaways
During National Truck Driver Appreciation Week, Truck Centers, Inc. is offering customers a chance to fuel up for free. Customers at all Truck Centers locations can enter to win one of four $1,000 fuel cards from Sept. 14 - 18.
Read More →
Fleet Guides, AI Time-Savers, Truck Tariffs & Fuel Strategy Lead the News
This week’s Truck Chat Cheat Sheet covers new fleet vehicle guides, practical AI use cases, U.S.-Canada truck production, mixed-energy strategy, and more.
Read More →
What Fleet Employers Are Missing When Hiring Veterans
What if some of the strongest candidates for fleet are already out there, but their experience is written in a language our industry does not always recognize?
Read More →
Automotive Fleet Opens 2026 Personal Use Survey for Commercial Fleet Managers
Less than two weeks left! Commercial and corporate fleet managers are invited to share how their organizations handle company vehicle personal-use policies, charges, and driver eligibility.
Read More →
What Resilient Fleets Do Differently When Conditions Change
Fleet resilience is about more than reacting to disruption. Lauren Fletcher talks with AP Fleet’s Alex Coveney about flexibility, planning, scaling, and what helps fleets adapt when business conditions shift.
Read More →
If We Want the Next Generation in Automotive, We Have to Give Them a Reason to Care
The automotive industry talks constantly about its workforce shortage. But before we can recruit the next generation, we may need to do a better job giving kids a reason to care about automotive in the first place.
Read More →
Ram ProMaster City Under $40K, Truck Tariffs, and AI Maintenance Lead the News
A sub-$40K commercial van, tariff questions, AI-powered maintenance, and a new EV production strategy headline this week’s Truck Chat Cheat Sheet.
Read More →Bob Adamsky Shares the Fleet Lessons You Usually Learn the Hard Way
After more than 30 years in fleet, Arrow International’s Bob Adamsky has learned that the job is about far more than vehicles. He shares the lessons he wishes every fleet manager could learn a little earlier.
Read More →
