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48% of field service leaders are investing in AI to manage customer communication and self-service. Get the latest on how fleets are using AI and thinking about the future.
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This overview guide can help a fleet operation master the logistics of a fast-growing transportation service.
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To run a profitable last-mile delivery fleet, operators need to act on consumer-driven trends and measure key performance indicators around productivity, customer satisfaction, and revenue and cost.
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Built with heavy-duty aluminum and steel materials, the two-shelf unit is available in 20 different sizes.
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For those who think there’s a low barrier to entry for last-mile transportation, it’s time to think again.
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Work vehicles are finally becoming electrified. With many stops, predictable routes, and daily returns to a central depot, the last-mile delivery market is poised to take advantage of these new electric models first.
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Fleet operators looking to break into this tough market should consider a partnership, utilize technology-driven insights, or develop a new angle to serve the heightened expectations of today’s consumers.
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Delivery fleets face increased customer demands, missed ETAs, and vague delivery locations daily. A combination of technology implementations, rethinking operational processes, and leveraging customer information can help.
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The challenges of the past 12 months have given delivery fleets many opportunities to learn, innovate processes, and grow.
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Incorrectly spec’ing a refrigerated truck can be costly to both a fleet and a company’s clients. Knowing what mistakes to avoid when spec’ing can go a long way to impacting the bottom line and increasing company business.
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The action in the commercial van market is getting hot and heavy. With pickup truck-like capabilities, improved fuel economy, and white space for branding, new and updated van offerings are attracting a new breed of business entrepreneurs.
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