Hankook Tire has developed its first app for TBR (Truck and Bus Radial) dealer and fleet customers. The app features include a dealer locator and emergency roadside assistance service for its NAP (National Accounts Program) customers.
The app also provides quick access to the Hankook Tire Emergency Link Program (HELP), a 24/7 emergency roadside assistance service available to commercial truck tire customers in need of a mid-journey repair. With a two-hour target service time and an extended network across the U.S., HELP delivers emergency services such as tire replacements, mounting and dismounting, flat tire repair, and more to get fleets back on the road as quickly as possible, according to Hankook.
While the dealer locator and emergency roadside assistance features are also available through the Hankook website and HELP phone line, the new app helps customers access these resources quickly and efficiently.
“We recognize the importance of making sure that our customers receive service as quickly as possible when an unexpected emergency occurs,” said Rob Williams, Hankook’s Vice President of TBR Sales.” Through our new app, we’ve made it easier than ever for customers to contact our HELP service to receive roadside assistance in a more timely and seamless manner.”
The app is available for Apple and Android devices via the Apple App Store or Google Play Store.