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Technician Survey: How Can the Industry Improve?

Technicians, students, and instructors are being asked to participate in the Voice of Technician Survey, which is designed to learn what is working, what is not, and how the industry can improve.

Background image of a mechanic working on car engine and inset logos and wording about a technician survey and the closing date of Dec. 12.

WrenchWay and the National Institute for Automotive Service Excellence are asking technicians to participate in the Voice of Technician Survey, which is open through Dec. 12.

Photo: ASE/Work Truck

2 min to read


WrenchWay and the National Institute for Automotive Service Excellence (ASE) are conducting the Voice of Technician Survey. Open to automotive, diesel, and collision professionals, the survey is designed to learn what is working, what is not, and how the industry can improve.

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“Our partners at WrenchWay are committed to making the industry better for all stakeholders, and we are very pleased to collaborate with them on this important survey,” said Dave Johnson, president and CEO of ASE. “The feedback we receive will help us highlight what it is really like to work or teach in this industry. We will use the responses to identify challenges, spotlight opportunities for improvement, and support positive change for technicians, students, instructors, and employers.”

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Open to Range of Technicians

The Voice of Technician Survey is now open to technicians currently working in the industry, instructors teaching automotive, diesel, or collision programs, and students enrolled in a related program. 

The survey takes between six to 10 minutes to complete and everyone who completes the survey will be entered into a prize drawing. Winners will be randomly selected on Friday, Dec. 12, and notified via email. 

School Assist All-Star Awards

ASE and WrenchWay are also working together on the School Assist All-Star Awards, an initiative aimed at recognizing and celebrating the collaborative efforts between shops, dealerships, and schools to inspire and attract more students to the automotive and diesel industries.

"We're thrilled to again partner with ASE on the Voice of Technician Survey,” said Mark Wilson, co-founder and CEO of WrenchWay. “This will be our third year publishing the report, which is utilized by thousands of dealerships, shops, schools, and OEs across the country."

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