Infotainment Systems Not Safe to Use While Driving: AAA
A recent study from the AAA Foundation and the University of Utah that measures cognitive and visual demands of infotainment systems suggests that they are not proven safe to use when operating a motor vehicle.

Both CarPlay and Android Auto systems generated a moderate level of demand while the built-in/native systems called for very high levels of demand.
Photo courtesy of Astra K - bestens vernetzt | Mit Opel OnStar, der jüngsten G via Flickr
A recent study from the AAA Foundation and the University of Utah that measures cognitive and visual demands of infotainment systems suggests that they are not proven safe to use when operating a motor vehicle.
While today’s commercial fleets use an array of perks including infotainment to keep drivers entertained and increase retention, the latest research suggests they can add to distracted driving.
The study explores the visual (eyes-off-the-road) and cognitive (mental) demands associated with Apple CarPlay and Google’s Android Auto as compared with the demand levels associated with native, built-in infotainment systems.
Overall, both CarPlay and Android Auto systems generated a moderate level of demand while the built-in/native systems called for very high levels of demand.
The researchers also looked at demand levels for specific types of tasks associated with the systems, including calling or dialing, text messaging, programming audio entertainment or programming navigation.
Here again, for most tasks, both CarPlay and Android Auto were rated as less demanding than native systems. CarPlay topped Android Auto for sending text messages, with a lower overall demand. But Android Auto outranked CarPlay when it came to programming navigation, scoring overall lower demand levels.
The study also compares demand levels based on mode of interaction such as using a center stack display or auditory/ vocal commands. The findings showed demands ranging from moderate to very high for native systems, and moderate to high for CarPlay and Android Auto.
Because infotainment choices are increasingly becoming standard equipment, fleet managers will soon no longer have the option to keep them out of the vehicle. However, the study authors caution about the lack of proven safety and advise motorists to only use infotainment technologies for legitimate emergencies or urgent purposes.
Related: Which Infotainment Systems Are the Least Distracting?
Originally posted on Automotive Fleet
More Safety

When Work Trucks Under 26,001 Pounds Need IRP Registration
Think trucks under 26,001 pounds are automatically in the clear when it comes to IRP? Not always. Learn where lighter vehicles can still run into trip permit, apportioned registration, and IFTA compliance requirements when crossing state or provincial lines.
Read More →
Volvo Trucks Releases New Safety Recommendations for Traveling with Pets
One of the most important recommendations for professional drivers traveling with pets is to ensure pets are properly restrained while the truck is moving. Other tips are available in the new guide from Volvo Trucks North America and Center for Pet Safety.
Read More →
API Issues Refueling Safety Guidelines
The American Petroleum Institute offers a list of safe vehicle refueling guidelines, including ways to avoid potential problems with static electricity discharges in fall, winter, and early spring.
Read More →
Winter Fleet Prep: Expert Tips to Keep Vehicles Running Smoothly
Cold weather can expose weak batteries, tires, fuel systems, and maintenance gaps fast. Use this winter fleet checklist to prepare trucks and drivers before temperatures drop.
Read More →
When a Work Truck Breaks Down, the Job Can Stop, Too
A work truck breakdown can stop more than the vehicle. Discover how payloads, jobsites, and specialty equipment change the roadside response.
Read More →
What Stronger Long-Term Fleet Service Partnerships Actually Require
Fleet service partnerships rarely fall apart all at once. Learn the three warning signs that trust is eroding and what fleets and providers can do before downtime, frustration, and lost revenue follow.
Read More →
Applause & TRUCE Software Partner to Improve Driver Safety Through AI-Powered Telematics & Employee Performance Management
Applause has integrated TRUCE driving metrics directly into its employee-first performance and safety platform that transforms mobile devices into AI-powered telematics.
Read More →
How Detroit Assurance with Active Brake Assist Works
Do you want to see what it is like to experience Detroit Assurance’s Active Brake Assist? In this video, Work Truck will put you in the cab to see how it all works and then hear more details from DTNA’s Mike Young.
Read More →
Get Left of Loss: A 5-Step Workplace Violence Prevention Framework for Fleet Operators
Violence risks do not stop at the driver’s door. Learn five practical steps fleets can take to spot threats early and protect workers before loss occurs.
Read More →How Better Visibility Cut Speeding Violations by 48%
Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.
Read More →
