Work Truck Logo
MenuMENU
SearchSEARCH

One Fleet Manager’s Path to CAFM Certification and Lifelong Learning

Studying for the CAFM? Here’s what helped me pass my first test, plus tips to boost your confidence and stay on track.

by Mikhaila Baldwin
February 6, 2025
One Fleet Manager’s Path to CAFM Certification and Lifelong Learning

Returning to studying for my CAFM certification feels like being back in school—but with a fleet management focus. Here’s what I’ve learned so far.

Photo: Work Truck | Mikhaila Baldwin

3 min to read


After earning my Bachelor’s in Business Management and an Undergraduate Certificate in Business & Environmental Sustainability, I thought my days of late-night study sessions and lunch-break paper writing were behind me. I was convinced I'd never go back to school. But here I am, pursuing my Certified Automotive Fleet Manager (CAFM) certification, which feels a lot like being back in school.

Ad Loading...

I completed most of my degree through online courses and independent studies, back before it became the norm. Perhaps that's why this experience feels so familiar. Having recently passed my first test, I'm only 1/8th of the way there, but I hope some of the lessons I've learned so far will help other CAFM candidates or those considering the program.

Ad Loading...

When deciding where to begin, I chose Fuel Management. Some might consider this an odd choice, but I felt comfortable with it. Starting with a subject where I had a solid base knowledge helped boost my confidence and prevented me from feeling lost. There's no rule that you must follow a specific order, so feel free to hop around if that works best for you.

Fleet Manager Study Tips for CAFM Success

Here’s what works best for me when studying for the CAFM:

  • Set a dedicated study time: Turn off notifications, close Teams and Outlook, and just dive in. I can't stand complete silence, so I play a lo-fi playlist while reading.

  • Engage with the material: I start by reading through the content with the study guide nearby to direct my focus. Then, I ensure I can answer all the study guide questions, making notes of anything else that seems important. Subsequent study sessions involve reviewing my notes thoroughly.

  • Utilize bootcamp recordings: These are great if you learn better through listening, but remember, they don't cover everything. I like to listen to them after reading, letting the information sink in as I work. Don't skip the practice questions at the end; make sure you can answer them confidently.

  • Overcome test anxiety: I spent a lot of time staring at the test start button, agonizing over the "what ifs" of not passing. Sharing my concerns with my network, I learned that many respected professionals had failed their first test. This realization eased my nerves. Remember, failing a test doesn't diminish your worth or capabilities. Just take the test and give it your best shot. I won't say I passed by as much as I would’ve liked, but I did pass.

Next, I'll tackle Asset Management and look forward to sharing more about this process in the future. If you're nervous about the test, know that you're not alone! 

About the CAFM Program

The Certified Automotive Fleet Manager (CAFM) program, offered by the NAFA Fleet Management Association, is a comprehensive certification designed to validate expertise across all facets of fleet management. 

Ad Loading...

The curriculum encompasses eight core disciplines: Asset Management, Business Management, Financial Management, Information Management, Maintenance Management, Professional Development, Risk Management, and Vehicle Fuel Management. Candidates are required to pass an exam in each discipline within a three-year enrollment period to earn the CAFM designation. 

Earning the CAFM credential offers numerous advantages, including professional distinction, expanded career opportunities, and the skills to enhance your organization's fleet operations. The program is self-study and open to individuals with at least one year of experience in any fleet-related position. 

For more information or to enroll in the CAFM program, visit NAFA's official website. 

About the Author: Mikhaila Baldwin is the fleet manager at CoolSys, overseeing maintenance and operation of the company’s ~2500 vehicle fleet, made up of mainly cargo vans and pick-up trucks. With a focus on efficiency and sustainability, she leverages her expertise to optimize fleet performance and reduce operational costs. She is also a member of the Work Truck Editorial Adivsory Board. This article was authored and edited according to WT editorial standards and style. Opinions expressed may not reflect that of WT.

Subscribe to Our Newsletter

More Operations

Work Truck graphic calling for industry insights on 2026 trends and 2027 forecasts.
Operations•by Lauren Fletcher•October 29, 2026

Work Truck Seeks Fleet and Industry Insights on 2026 Trends and 2027 Forecasts

Work Truck is seeking insights from fleet leaders and industry partners on the trends that shaped 2026 and what commercial fleets should prepare for in 2027. Participate today!

Read More →
Bob Adamsky, director of fleet management at Arrow International, speaks into a microphone during a panel discussion at Work Truck Exchange, alongside fellow fleet industry professionals.
Operations•by Lauren Fletcher•October 29, 2026

30 Years in Fleet and Still Learning: Lessons Beyond Trucks

After more than three decades in fleet, Bob Adamsky has learned that knowing trucks is only part of the job. The bigger lessons come down to communication, understanding, and never assuming you know it all.

Read More →
Black-and-white portrait of Carolyn Edwards on a Legends of Fleet video thumbnail, presented by Work Truck and sponsored by Legend.
Sponsored•by Lauren Fletcher•October 29, 2026

What Every New Fleet Manager Should Know

Carolyn Edwards shares lessons on finding mentors, showing fleet’s value, and leading teams in this episode of Legends of Fleet.

Read More →
Ad Loading...
Flowers, balloons, stuffed animals, and glowing candles surround the Silver Rail Elementary School sign at a memorial in Bend, Oregon.
Operations•by Staff and News Reports•October 27, 2026

Les Schwab Tires Launches Foundation With $100,000 for Community Recovery

Les Schwab Tires launches a foundation with $100,000 to support recovery for Silver Rail Elementary and the Bend community following a school shooting.

Read More →
Side-by-side photos show pumpkin seeds being scooped out with a wooden spoon and a person carving a jack-o’-lantern with triangular eyes and a jagged smile.
Operations•by Lauren Fletcher•October 26, 2026

Bring Some Fleet to Your Halloween with Our Pumpkin Carving Templates

Download Work Truck’s truck-themed pumpkin patterns, explore more automotive designs, and give your shop or front porch a seasonal upgrade.

Read More →
Work Truck Trucks, Tips & Tours YouTube thumbnail featuring a WEX representative discussing the future of fleet fuel payments, with a WEX-branded backdrop, bold yellow and white headline, and Truck Chat Watch Now button.
Operations•by Wayne Parham•October 23, 2026

How Cardless Fuel Payments Benefit Commercial Fleets

Is it time for fleets to move beyond plastic fuel cards? David Abraham of WEX explains how cardless fuel payments can help reduce fraud, simplify driver transactions, and improve efficiency by allowing drivers to pay for fuel using their smartphones.

Read More →
Ad Loading...
Three overlapping sticky notes in Work Truck brand colors reading “Listen,” “Think,” and “Speak” sit on a worn automotive workbench surrounded by tools and hardware.
Operations•by Lauren Fletcher•October 23, 2026

Good Fleet Leadership Starts With the People You Already Have

From developing future leaders to listening to employees, discover how better leadership can help work truck fleets retain talent and build stronger teams.

Read More →
Work Truck leadership update graphic featuring Page Siplon, president and CEO of the American Transportation Research Institute (ATRI), with his portrait against a blue gradient background and the Work Truck logo.
Operations•by News/Media Release•October 21, 2026

ATRI Names Next President and CEO

Page Siplon, a longtime transportation and logistics industry executive, has been chosen as the next president and CEO of the American Transportation Research Institute (ATRI).

Read More →
Promotional graphic for Coltrain Onsite Fleet Care's sponsorship of the 2026 StaffDNA Cure Bowl, featuring two branded Ford service trucks, the Cure Bowl logo, and the message "Defend the Road. Defend the Cure" against a black, yellow, and pink background.
Operations•by Staff and News Reports•October 20, 2026

Coltrain Onsite Fleet Care Sponsors 2026 Cure Bowl to Support Cancer Research

The mobile fleet maintenance provider is supporting the annual college football bowl game, which has helped raise $6.83 million for cancer research since 2015.

Read More →
Ad Loading...
alt image text for accessibility Work Truck Weekly Cheat Sheet thumbnail featuring Lauren Fletcher, race car driver Isaac Johnson, a blue Republic Services electric refuse truck, and a Ghostbusters-themed Rivian SUV. Text highlights racing lessons, EV fleet growth, and Ghostbusters fun.
Operations•by Lauren Fletcher•October 19, 2026

Racing Lessons, Electric Fleet Growth, and Ghostbusters Lead This Week's Work Truck News

Racing lessons for fleets, Republic Services' electric truck expansion, 40 years of fleet wisdom, truck trivia, autonomous yard trucks, and more headline this week's Truck Chat Cheat Sheet.

Read More →