CarriersEdge, an online driver training for the trucking industry provider, has new a series of courses to help managers and supervisors evaluate and improve their leadership and teamwork skills.
The first, Emotional Intelligence, focuses on ways managers and supervisors can be perceptive to emotional states (theirs and others’), and how they can use that knowledge to be more effective leaders.
According to Harvard Business School, emotionally mature workplaces function better, and leaders with better-developed skills like empathy perform 40% higher in decision-making, coaching and engaging others.
Additionally, Forbes suggests that “increasing your emotional intelligence is probably one of the best investments you can make for yourself and for your organization.” The “Emotional Intelligence” course aims to build out this skill set and support the development of strong, emotionally perceptive leadership teams.
Improving Emotional Intelligence as a Fleet Manager
The interactive module outlines the different aspects of emotional intelligence, the dangers of misunderstanding the non-verbal signals employees are sending and strategies for improving a manager’s own emotional intelligence.
After completing the “Emotional Intelligence” course, users will be able to:
Explain the purpose of emotions.
- Describe the concepts of emotional intelligence and emotional quotient.
- List the four characteristics of emotional intelligence.
- Explain the importance of emotional intelligence in leadership.
- List methods for improving your emotional intelligence.
“Emotional Intelligence” is available to customers now at no extra charge, as part of the CarriersEdge subscription service.