Some careers are carefully planned. Ruth Alfson's wasn't. In this episode of Fleet Legends, sponsored by LEGEND, host Lauren Fletcher sits down with one of the fleet industry's most respected leaders to explore how an unexpected assignment became a career spanning more than 30 years. From managing public and private fleets to serving as president of NAFA Fleet Management Association, Ruth shares the experiences that shaped her leadership philosophy and why the people behind the fleet have always mattered most.

Throughout the conversation, Ruth reflects on the moments that defined her career, the mentors who influenced her along the way, and the lessons she's carried through decades of industry change. She discusses building strong teams, earning trust, developing future leaders, and why collaboration remains one of the greatest advantages for a fleet manager.

The interview also examines how fleet management has evolved over the years. From paper records to connected vehicles, AI, and advanced telematics, Ruth shares her perspective on embracing new technology without losing sight of the experience and judgment that great fleet leaders bring to every decision.

Whether you're new to fleet or have decades of experience, Ruth's story is a reminder that lasting success isn't built on technology alone. It's built on relationships, curiosity, and a willingness to keep learning.

Watch the full interview above to hear Ruth's insights on leadership, mentorship, navigating change, and preparing the next generation of fleet professionals.

Interested in more conversations with the leaders who helped shape the industry? Browse the full Fleet Legends series for additional interviews with the people whose experiences continue to influence fleet management today.