Overall new-vehicle quality declined slightly among vehicles sold in 2013 as automakers dealt with challenges caused by integrating more sophisticated technologies into their vehicles, according to the J.D. Power 2014 U.S. Initial Quality Study.
by Staff
June 18, 2014
Screenshot via J.D. Power.
2 min to read
Screenshot via J.D. Power.
Overall new-vehicle quality declined slightly among vehicles sold in 2013 as automakers dealt with challenges caused by integrating more sophisticated technologies into their vehicles, according to the J.D. Power 2014 U.S. Initial Quality Study.
Problems encountered by vehicle owners in 2013 increased to 116 problems per 100, an increase from the 113 problems per 100 in 2012, according to the study, which was released June 18.
Ad Loading...
For the second year in a row, Porsche claimed the top slot with only 74 problems per 100. Jaguar (87), Lexus (92) and Hyundai (94) rounded out the top four with less than 100 problems per 100.
General Motors received the most segment awards for top quality with six for its Buick Encore (small SUV), Chevrolet Malibu (mid-size car), Chevrolet Silverado HD (large heavy duty pickup), Chevrolet Suburban (large SUV), GMC Terrain (compact SUV), and GMC Yukon (large SUV).
Hyundai received five awards for its Accent (small car), Elantra (compact car), Genesis (mid-size premium car), Kia Cadenza (large car), and Kia Sportage (small SUV).
Ford recieved three awards for its Edge (small SUV), Lincoln MKX (mid-size premium SUV), and F-150 (large light-duty pickup). Nissan also recieved three for its Juke (small SUV), Infiniti QX50 (compact premium SUV), and QX80 (large premium SUV). Fiat Chrysler earned two awards for its Dodge Challenger (mid-size sporty car) and Chrysler Town & Country (minivan).
The APEX by BendPak AL10C Two-Post Lift is the company’s lowest-priced 10,000-pound two-post lift, but it still has full features, including automatic safety locks and flexible arm positioning.
ServiceUp has expanded to support Class 4-8 vehicles, providing repair and maintenance workflows across light-, medium-, and heavy-duty assets within a single system.
The API PC-12 heavy-duty engine oil specification has been formally approved and will be incorporated into the Engine Oil Licensing and Certification System (EOLCS) document.
Fleetio’s new Fleet Map brings asset location, maintenance context, and nearby service options into a single, source-agnostic system, reducing tool switching and speeding up decision-making.
A NAFA 2026 leadership session tackled one of fleet’s biggest challenges head-on, offering practical lessons on technician retention, training, accountability, and shop culture.
Fleet workers need reliable rugged devices to stay connected in the field, whether in remote locations or harsh environments. In this video, we learn more about the rugged devices offered by Panasonic Connect that can help fleets.