Related: Fleet Response Reveals Smartphone App at Client Appreciation Event
Fleet Response Promotes Two Leaders
Fleet Response has promoted Roger Cervenka to vice president of client services and Kari Hagan to director of client development, the Cleveland-based company announced.

Fleet Response has promoted Roger Cervenka and Kari Hagan, the accident management provider has announced.
Photos courtesy of Fleet Response.
Fleet Response has promoted Roger Cervenka to vice president of client services and Kari Hagan to director of client development, the Cleveland-based company announced.
Cervenka will continue to oversee daily operations and personnel of the company's client services departments.
He joined the company in 2016 as director of client services, and has focused on increasing the effictiveness of operating procedures in the call center, claims, adjusters and maintenance, subrogation, and salvage departments.
Hagan will continue to manage the onboarding of new clients, product development, the safety operations team, and the newly created business analyst team.
She joined the company in 2014 and has held roles including business development coordinator, business development supervisor, and manager of business development.
Originally posted on Automotive Fleet
More Leasing & Management

Fleetworthy & PacLease Partner to Provide Comprehensive Compliance Services for PacLease’s Franchise Network
Fleetworthy Compliance creates a streamlined path for the PacLease franchise nationwide to access centralized licensing, permitting, and titling management.
Read More →
AP Fleet Management Reaches New Rental Milestone
AP Fleet Management has reached another major rental milestone by significantly surpassing rental unit goals for 2026.
Read More →
Buyers Products Awarded Sourcewell Cooperative Purchasing Contract for Snow & Ice Equipment
Buyers Products has been awarded a Sourcewell contract for a wide range of winter maintenance equipment and accessories, including snowplows, municipal plow systems, wing plows, spreaders, and more.
Read More →
Wheels Names Matthew Cole President to Advance Fleet Technology and Growth
Matthew Cole brings more than 30 years of automotive and technology leadership to Wheels, including experience with connected and software-defined vehicle technologies.
Read More →
What Stronger Long-Term Fleet Service Partnerships Actually Require
Fleet service partnerships rarely fall apart all at once. Learn the three warning signs that trust is eroding and what fleets and providers can do before downtime, frustration, and lost revenue follow.
Read More →
Why Fleets Need More Flexibility in Financing and Asset Strategy
Vehicle costs, resale values, and demand keep shifting. See how fleets can balance leasing, financing, ownership, and rentals without adding unnecessary complexity.
Read More →
What Mike Albert Fleet Solutions’ New CEO Says Will Change for Fleets
Martin Kuhn explains why investments in technology and people are coming, but access to personal customer service must remain the same for fleets of every size.
Read More →
Inside AP Fleet Management’s Move From Financing to Fleet Services
AP Fleet Management President Alex Coveney explains how the company grew from equipment financing into fleet services and what shaped its customer-first approach.
Read More →
Kooner Fleet Management Solutions Named Fleetio Premier Partner
Fleetio has named Kooner Fleet Management Solutions as a Premier Partner within Fleetio’s Maintenance Shop Network. As a Fleetio Premier Partner, Kooner's designation reflects its commitment to delivering reliable maintenance services and supporting fleets through high-quality service.
Read More →
Why Vocational Fleets Need Payment Infrastructure That Scales
Fleet downtime isn't the only cost. Discover why scalable payment and invoicing infrastructure is becoming essential for vocational fleet efficiency and loyalty.
Read More →


