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New Vocational Fuel & Fluid Filling Practice Study Helps SCR Stakeholders Plan for EPA 2010 Emissions Technologies

GREENSBORO, NC - A national research study of vocational trucks (Classes 3-8) conducted by Quixote Group Research indicates that nearly 80 percent of the vocational market for diesel exhaust fluid (DEF) will be served by supplies at truck stops and retail service stations.

by Staff
October 21, 2009
3 min to read


GREENSBORO, NC - With weeks to go before the new EPA 2010 emissions standard for commercial vehicles and diesel engines goes into effect, a national research study of vocational trucks (Classes 3-8) conducted by Quixote Group Research indicates that nearly 80 percent of the vocational market for diesel exhaust fluid (DEF) will be served by supplies at truck stops and retail service stations.

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The study also shows new opportunities for growing supply and distribution of DEF among automotive retail chain stores and fleet base refilling operations, as well as dealer service networks, independent service centers, card key lots, worksite and mobile refueling operations.

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The objective of the research was to determine fueling, service and maintenance, and fluids and chemicals purchase patterns for vocational trucks to better understand the distribution requirements for diesel exhaust fluid.  The study was conducted on behalf of more than 300 original equipment manufacturers (OEM), DEF supply companies and related organizations involved in the North American SCR Stakeholders Group, an ad-hoc alliance committed to the introduction of selective catalytic reduction (SCR) technologies for meeting 2010 emissions standards.

According to all vocational survey respondents, service, repairs and maintenance are most often done at company owned sites, while 46 percent of the industry refuels at retail service stations. This reflects the potential role for retail service stations in DEF refilling. Among class 3-5 vehicle operators and fleets, retail service stations are particularly important - 71 percent currently refuel at retail service stations regularly. Those involved in construction and distribution & services may also prefer to get DEF at retail service stations as more than 50 percent go to that channel to refuel.

New opportunities for DEF distribution also exist among automotive retail chains, like NAPA and AutoZone. Among vocational survey participants, 42 percent of government fleets say they purchase fluids and chemicals at automotive retail chain stores, while 50 percent of class 3-5 operators say they regularly go to automotive retail chain stores for fluid and chemical supplies.

Company owned facilities will play a role in DEF refilling as well. Among government fleets, over 80% of all fueling, maintenance and fluid refills are handled at base facilities. Results among other vocational sectors, including construction, petroleum and bulk transport in particular, show company owned facilities could serve as much as 67 percent of DEF refilling needs (based on current practices and service capacity) as the DEF supply infrastructure matures.

Most truck and engine manufacturers will use selective catalytic reduction in their 2010 models to meet emissions standards set by the U.S. Environmental Protection Agency nearly a decade ago. SCR technologies require DEF, 67.5 percent distilled water and 32.5 percent urea, which enables a chemical reaction within a catalyst to reduce nitrogen oxide (NOx) emissions to below 0.2 grams per brake horsepower-hour. SCR delivers up to 5 percent fuel efficiency and virtually eliminates NOx.

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The research was conducted by Quixote Group - an independent market research and analysis firm with extensive experience in trucking, emissions technology and diesel exhaust fluid industries. Results were presented by Chuck Mattina, president of Quixote Group, at the 2009 Diesel Exhaust Fluid Forum in October. Study data came from an online survey designed by Quixote Group fielded among Heavy Duty Trucking magazine subscribers in late July 2009.

Respondents represent a cross-section of vocational segment operations including: construction (14.8 percent); distribution & services (32.1 percent); government (9.7 percent); TL/LTL (9.5 percent); petroleum (6.1 percent); specialized hauling (15.4 percent); and, bulk transport (6.9 percent). A total of 1,609 responses were collected, resulting in a margin of error of ±2.4 percent.

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