Isuzu's U.S. Techs Place Second in Service Competition
Isuzu Commercial Truck of America, Inc.'s team of service technicians placed second in the 13th Annual Isuzu One Grand Prix World Technician Competition.

Placing second in this year's Isuzu One Grand Prix World Technician Competition, the U.S. team of service technicians competed in a tough, two-day event.
Photo courtesy of Isuzu Commercial Truck of America, Inc.
Isuzu Commercial Truck of America, Inc.'s team of service technicians placed second in the 13th Annual Isuzu One Grand Prix World Technician Competition.
This marked the second year in a row that Team USA won the silver medal in the event, which is a multi-stage competition requiring outstanding performance on written examinations and in hands-on tests of vehicle diagnosis and repair skills. Prior to 2017, no U.S. team had made the top three in the championship’s history.
The event was held on Dec. 6 at Isuzu Motors Limited’s training center in Fujisawa, Japan. Thirty-two countries from six continents competed. Teams were divided into two categories based on their home countries’ emissions standards. Japan took the gold medal in Category A, in which the U.S. competed; the team from the Philippines won first place in Category B.
The Isuzu Commercial Truck of America (ICTA) team consisted of Kiel Trout of RWC Isuzu Truck in Seattle and Matthew Bertagnoli of Lynch Isuzu Truck in Waterford, Wis. Josiah Carr of Susquehanna Isuzu Truck in West Milton, Pa., attended as an alternate in case Trout or Bertagnoli had been unable to compete. The team was coached by Justin Ridings, ICTA technical training specialist.
“We are so proud of our team,” said Shaun Skinner, president of Isuzu Commercial Truck of America. “Matt’s and Kiel’s diagnostic and repair skills represented ICTA beautifully and demonstrated that Isuzu service technicians in the United States can go toe-to-toe with the best technicians in the world.”
In the written test, the scores of each team’s two members were combined; for the practical exam, each team had to find and repair a fault in an engine using the correct tools and methods in 45 minutes or less. Team USA notched the best written test score in their division but Team Japan eked out a win in the practical exercise to claim first place overall.
Coach Ridings attributes the team’s success to ICTA’s investment in state-of-the-art Center of Excellence training facilities in Pittston, Pa., and Anaheim, Calif., as well as the institution of a North American version of the contest which identifies the top three technicians in the company’s dealer network and then hones their skills in preparation for the Isuzu One worldwide competition.
More Maintenance

Proven Ways to Reduce Work Truck Downtime
The age-old problem of downtime will always be a reality, but with new strategies at hand, fleets have more ways to keep trucks on the road longer.
Read More →
Continental Tire Partners with Atrium Solutions for Emergency Road Service
Continental Tire is turning to digital platforms that are transforming the way service events are managed. It has partnered with Atrium Solutions on its new digital Emergency Road Service (ERS) platform solution.
Read More →
Mack Trucks Expands Premium Service Contract Coverage to Mack MD Series
Mack Premium Service Contract coverage is now available for the Mack MD Series, and Mack Trucks said it takes the guesswork out of maintenance and helps owners control costs.
Read More →
Fleetpal Makes Its Driver Inspection App Free for Qualified Fleets
Fleetpal Inspect's new free tier provides fleets with 30 or more power units with electronic DVIRs, at no cost, in accordance with FMCSA's rule explicitly authorizing electronic driver vehicle inspection reports.
Read More →
Ford Joins BlackRock, Google, and Carhartt to Establish Alliance for America’s Skilled Trades
The Ford Motor Company, BlackRock, Google, and Carhartt have established the Alliance for America’s Skilled Trades. The founding partners are all companies that have already shown leadership on the issue.
Read More →
ServiceUp Adds AI Repair Agents to Automate Fleet Maintenance Workflows
ServiceUp says its new platform can route vehicles, review estimates, monitor repairs, and validate invoices across Class 1 through Class 8 fleets.
Read More →
APEX by BendPak AL9LC Two-Post Lift Maximizes Overhead Clearance
BendPak's new APEX AL9LC two-post floorplate car lift maximizes overhead clearance by eliminating the top crossbar found on many two-post lifts, making it a good choice for low-ceiling bays.
Read More →
ASE Education Foundation Receives $25 Million Federal Grant to Put a New Generation of Service Technicians to Work
The U.S. Department of Labor awarded a $25-million grant to the ASE Education Foundation to fund a four-year program to help employers hire and retain new auto, collision, and truck technicians.
Read More →
Mack Trucks Adds Lock & Leave OTA Software Updates
Mack Trucks’ new Over-the-Air (OTA) enhancement lets remote software updates complete unattended; simply start the update, lock the truck, and walk away. That means a driver or technician does not have to wait with the truck while the updates take place.
Read More →
Isuzu Launches Veterans Apprenticeship Program to Strengthen Technician Workforce
Isuzu Commercial Truck of America has launched the Isuzu Veterans Apprenticeship Program to offer a pathway for military veterans to become trained as technicians for Isuzu dealerships.
Read More →
