Work Truck Logo
MenuMENU
SearchSEARCH

Driver Refused to Drive Without Safety Measure, Wins Damages

The U.S. Department of Labor's Occupational Safety and Health Administration determined that UPS Freight violated the Surface Transportation Assistance Act when managers retaliated against a driver who refused to drive without an ELD being mounted.

December 3, 2019
Driver Refused to Drive Without Safety Measure, Wins Damages

A UPS Freight driver was awarded damages after refusing to drive without a proper ELD device installed in the vehicle. 

Photo: UPS

3 min to read


The U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) has determined that UPS Ground Freight Inc. – doing business as UPS Freight – violated the Surface Transportation Assistance Act (STAA) when managers retaliated against a driver at the Londonderry, N.H., facility.

The driver had refused to operate a commercial motor vehicle that did not have either a permanent electronic logging device (ELD) or a mounting device for a portable ELD. OSHA ordered UPS Freight to pay the driver $15,273 in compensatory damages, $30,000 in punitive damages, and approximately $2,700 in back wages plus interest.

Ad Loading...

OSHA investigators determined that – in March 2019 – the driver refused in good faith to drive a truck without either a permanent ELD or a mounting device for a portable ELD because he believed doing so would violate the Federal Motor Carrier Safety Regulations (FMCSR).

ELDs automatically record an operator's driving time and facilitate the accurate recording of a driver's hours of service. FMCSR required the driver to use an ELD, and the company to provide a vehicle with either a permanent ELD or a portable ELD mounted in a fixed position during his assigned route.

Investigators also determined that the driver's supervisor was not trained on FMCSR's requirements for ELDs, and that company managers attempted to coerce the complainant into violating the regulation. When he refused, the company terminated him for “gross insubordination.”

The investigation revealed that the company later modified the driver's termination to a suspension and engaged in post-reinstatement harassment.

OSHA also ordered the company to take additional corrective actions to resolve violations of the whistleblower provisions of STAA, including:

Ad Loading...
  • Clear the driver's personnel file of any reference to the issues involved in the investigation;

  • Post a notice informing all employees of their whistleblower protections under STAA;

  • Refrain from firing or discriminating against any employee who engages in STAA-protected activity; and

  • Not use a driver's refusal to drive because of a good faith concern that doing so would violate a FMCSR as a contributing factor in any termination decision.

“Truck drivers are protected from retaliation when they refuse to violate laws put in place to protect their safety and health,” said OSHA Regional Administrator Galen Blanton in Boston, Massachusetts. “This order underscores the agency's commitment to protect workers who exercise their right to ensure the safety of themselves and the general public.”

OSHA enforces the whistleblower provisions of STAA and more than 20 whistleblower statutes protecting employees who report violations of various airline, commercial motor carrier, consumer product, environmental, financial reform, food safety, motor vehicle safety, healthcare reform, nuclear, pipeline, public transportation agency, railroad, maritime, and securities laws. For more information on whistleblower protections, visit OSHA's Whistleblower Protection Programs webpage.

Under the Occupational Safety and Health Act (OSHA), employers are responsible for providing safe and healthful workplaces for their employees. OSHA's role is to help ensure these conditions for America's working men and women by setting and enforcing standards, and providing training, education and assistance.

More Safety

Futuristic image of tractor trailer and sensors detecting a car it is approaching at dusk.
Safetyby News/Media ReleaseApril 24, 2026

Freightliner Expands Detroit Assurance Safety Features for Cascadia

Detroit Assurance with Active Break Assist 6 (ABA6) will be standard on Freightliner Cascadias built starting in December 2026 and will feature Cross Traffic Assist and Active Side Guard Assist 2 with left turn protection.

Read More →
Side view of a man in a truck cab with overlay of logo for LightMetrics.
Safetyby Wayne ParhamApril 22, 2026

LightMetrics Introduces ΦFP AI Layer Filter for Safety Alerts

LightMetrics has launched ΦFP, a new cloud AI layer that filters every driver safety alert before it reaches a fleet manager, eliminating the false alarms.

Read More →
A group of Atwell employees gather indoors for a team photo, standing together
Safetyby Lauren FletcherApril 21, 2026

What Fleets Can Learn from Listening to Drivers

What happens when drivers help shape specs, safety, and fleet programs? Atwell’s Crystal Zile shares how feedback led to smarter fleet decisions.

Read More →
Ad Loading...
Man talking in front of a blue tinted background image of a large truck with logos for Truck Chat and Work Truck and yellow headline Detroit Assurance & Upfitting.
Safetyby Wayne ParhamApril 15, 2026

How Detroit Assurance Adapts to Unique Upfits

Mike Young, of Daimler Truck North America, will walk us through how Detroit Assurance safety systems can adapt to work around upfits that could block the radar or cameras.

Read More →
Pavement background with double yellow lines and large text that says Recall, April, and Work Truck logo.
Safetyby Wayne ParhamApril 9, 2026

Recalls You Need to Know About in April 2026

If you have Altec, Braun, Chrysler, Ford, General Motors, Hino, Mack Trucks, Mitsubishi Fuso, Orange EV, Terex, Toyota, or Volvo Trucks vehicles in your fleet, you should check these important recalls issued by the National Highway Safety Administration.

Read More →
Computer screenshot showing two graphics and an image of a man.
Safetyby News/Media ReleaseApril 8, 2026

Samsara Launches New AI Coaching Features to Transform Fleet Safety at Scale

Now, drivers have holistic coverage provided by Samsara Coach before, during, and after their shift. This includes start-of-the-day audio briefings to help predict road risk, on-the-road support through two-way audio coaching, and post-trip support through AI Avatar.

Read More →
Ad Loading...
Background image of a rainy windshield and brake lights with logos for Truck Chat and Work Truck and a headline How Lytx Prepares Fleets for Severe Weather.
Safetyby Wayne ParhamApril 8, 2026

How Lytx Prepares Fleets for Severe Weather

Let’s learn more about how Lytx uses Dynamic Risk to provide real-time alerts, coaching, and operational support for fleets facing severe weather driving conditions. Brendon Hill, senior vice president of product at Lytx, walks us through how it all works.

Read More →
Darkened background image of congested traffic with large Nauto logo in front.
Safetyby News/Media ReleaseApril 2, 2026

Nauto Available as Order Now Partner on Geotab Marketplace

Nauto's AI-powered dash cam solutions are accessible via the Geotab Marketplace, enabling fleets to easily deploy its AI-enabled safety platform directly through Geotab.

Read More →
SponsoredApril 1, 2026

Future-Proofing Fleet Tech with Modular Mounting

Technology cycles move faster than vehicle rotations. Discover how modular mounting infrastructure protects your investment and reduces fleet-wide downtime.

Read More →
Ad Loading...
SponsoredMarch 30, 2026

Improving Jobsite Safety and Uptime with Advanced Driver-Assist Technology

Safer crews. Fewer incidents. Better uptime. Learn how driver-assist technology is changing the way vocational fleets operate.

Read More →