One Inc and Copart, Inc. have teamed up to streamline and speed up lienholder payments on total loss vehicle claims. 

The partnership integrates One Inc’s ClaimsPay digital payments platform with Copart’s Title Express and Loan Payoff systems, aiming to deliver faster and more accurate payments to lienholders while improving the overall claims process for insurers and customers.

According to Axios, vehicles are declared a total loss in more than 20% of accidents. Insurance carriers pay out tens of billions of dollars in auto loan balances each year to banks and other lenders. Traditional paper-based payment processes can delay title transfers and vehicle remarketing, which drives up costs and frustrates policyholders waiting for their claims to close.

What Does the Copart/One Inc. Integration Mean to Fleets? 

The new integration replaces those outdated steps with a fully digital workflow, allowing insurers to initiate payments through their core systems or Copart’s platform. The process includes real-time updates and VIN-based matching to reduce manual work and errors.

“Our partnership with Copart is transforming lienholder payment management,” said Ian Drysdale, CEO of One Inc. “Speed matters in claims, and this integration ensures payments move quickly and accurately. When lienholder payments are processed faster, Copart can move vehicles to auction sooner, generating immediate value for insurers and minimizing disruptions for all involved.”

One Inc’s network includes more than one million vendors, carriers, and participants across the property and casualty (P&C) insurance space. The company said the collaboration will allow payments to thousands of lienholders nationwide, helping speed up title clearing and ownership transfers.

“Integrating One Inc’s ClaimsPay is the next step in modernizing this critical process,” said Robert Vannuccini, chief sales officer for Copart. “This partnership accelerates claim cycle times, cuts carrying costs, and helps all Copart Title Express stakeholders (insurers, customers, and lenders) move faster with greater transparency. Lenders using Copart’s Lender Portal to provide total-loss payoff details will gain even more speed and efficiency from this new payment capability.”