At Work Truck Week, some of the best conversations happen offstage, but this one happened sitting on a toolbox. In this episode of At the Show, Lauren Fletcher catches up with Alexa Rubin of Mike Albert Fleet Solutions at the DECKED booth for a candid conversation about the fleet challenges that don’t always make it into the sales pitch.
From upfit headaches and vehicle delays to pilot builds and spec decisions that seemed smart at the time, Rubin breaks down the real-world issues fleets navigate every day.
The discussion gets into the trade-offs between van and pickup selection, the ripple effects of delayed vehicles on operations and customer service, and why focusing solely on upfront cost can create bigger problems down the road. It also explores what fleets often overlook in storage and upfit planning, how ergonomics are playing a bigger role in vehicle design, and why balancing customization with consistency remains such a tough but important goal.
It’s an honest, practical look at the decisions fleets are making right now and the lessons that come with them.
Work Truck Week 2026 Shows an Industry Focused on Practical Progress