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Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.
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Business customer satisfaction with their electric utility has hit its highest mark since 2009, based primarily on a substantial year-over-year increase in satisfaction, according to the J.D. Power 2015 Electric Utility Business Customer Satisfaction Study.
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Light-vehicle fleet sales in January are projected to total 204,000 units making up about 18 percent of the total vehicle sales for the month.
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Porsche has placed as the top premium brand, while Hyundai has been named the top non-premium brand in J.D. Power's 2014 APEAL study, which gauges customer satisfaction for recent automotive purchases.
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Overall new-vehicle quality declined slightly among vehicles sold in 2013 as automakers dealt with challenges caused by integrating more sophisticated technologies into their vehicles, according to the J.D. Power 2014 U.S. Initial Quality Study.
Read More →Now in its ninth year, the study measures customer satisfaction among business customers with their gas utility company in four regions. Washington Gas, MidAmerican Energy, Oklahoma Natural Gas and SoCalGas all took first for their respective areas.
Read More →Chevrolet and GMC trucks were among the GM models to receive awards in the J.D. Power 2014 Vehicle Dependability Study. The 2014 study tracks 2011 model year vehicles in the third year of ownership.
Read More →Now in its 25th year, the J.D. Power 2014 U.S. Vehicle Dependability Study (VDS) found that owners of 3-year-old vehicles (2011 model-year) reported more problems than owners of 3-year-old vehicles last year.
Read More →J.D. Power and LMC Automotive released their latest report on automotive sales for August and September, noting that fleet sales in September will return to a share of 18 percent, compared with the drop in share to 11 percent that occurred in August.
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General Motors garners eight segment awards; five for the Chevrolet brand.
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