XRS & Navistar Testing Real-Time Fleet Diagnostics System
The new system – Navistar OnCommand Connection – is the first single remote diagnostics portal to use an open architecture system, allowing direct interfaces with existing telematics providers.
XRS Corporation announced that the company is real-time testing a new remote diagnostics platform from Navistar, Inc. at the American Trucking Association (ATA) Management Conference and Exhibition.
The new system – Navistar OnCommand Connection – is the first single remote diagnostics portal to use an open architecture system, allowing direct interfaces with existing telematics providers. The system is designed to increase vehicle uptime by supporting quicker repairs and controlling maintenance and repair costs. Navistar OnCommand Connection will be available beginning in January 2014.
“As more fleets embrace mobile telematics, drivers and fleet managers increasingly want comprehensive, all-in-one systems that incorporate the best and most essential tools for trucking intelligence,” said Brendan Reidy, president, chief operating officer and chief technology officer for XRS Corporation. “An open-architecture system like Navistar OnCommand Connection gives our customers a new level of compatibility that will improve performance and efficiency, while making our industry safer and more productive than ever before.”
Due to EPA regulations and OBD compliance requirements, there are an unusually large number of different fault codes, making diagnostics complex for drivers and fleet managers. Navistar’s OnCommand Connection helps de-code fault data in real time to communicate each fault code’s level of severity and determine appropriate actions. The system uses diagnostic data to create simplified vehicle health reports, leading to quicker repairs, better controlled maintenance procedures and more predictable repair costs.
“By partnering with our customers’ existing telematics providers such as XRS, we can pull diagnostics-related data and create easy-to-understand vehicle health reports,” said Nadine Haupt, director of powertrain product marketing for Navistar. “The visibility into the operational health of the vehicle empowers customers tounderstand the severity of vehicle issues and determine the appropriate actions, ultimately leading to increased uptime.”
OnCommand Connection directly interfaces with the Navistar Repair Advocate and Dealer Directory tools, allowing customers to view action steps, vehicle location and proximity to the nearest service location. The company anticipates it will be able to support a majority of the industry’s customer base, including most vehicle makes and models.
Navistar will announce pricing in conjunction with the January launch.
More Maintenance

Les Schwab Expands Commercial Tire Footprint Into Arizona
Les Schwab Tires has expanded into Arizona with two commercial tire locations in Phoenix and Tucson, strengthening its fleet service footprint in the Southwest.
Read More →
Volvo Trucks’ 'Lock and Leave' Software Updates Go Live Across North America
Unattended over-the-air software updates are now available in Volvo trucks across the U.S. and Canada. The new capability lets trucks stay current with the latest software without interrupting operations or requiring a dealership visit.
Read More →
Why Technician Appreciation Can’t Be a Once-a-Year Thought
For fleets trying to keep skilled technicians, recognition cannot begin and end with Technician Appreciation Week. Learn what year-round appreciation really looks like and why the everyday technician experience matters just as much as pay when fleets are trying to keep good people.
Read More →
How Faster Driver Reporting Can Keep Small Truck Problems Small
When minor damage, warning lights, or equipment issues are reported late, small problems can quickly become bigger maintenance headaches. Conversational AI can help shorten the path from what a driver notices in the field to the person who can act on it.
Read More →
BendPak’s Ranger Wheel Service Equipment Achieves North American Safety Certification
BendPak’s full line of Ranger tire changers and wheel balancers has been ETL certified to UL and CSA standards to improve operator safety.
Read More →
Isuzu & U.S. Department of Labor Celebrate Milestone for Veterans Apprenticeship Program
The Isuzu Veterans Apprenticeship Program (IVAP) signing ceremony highlighted Isuzu’s long-term commitment to veterans, Isuzu dealers, and the skilled workforce supporting its customers and the commercial transportation industry.
Read More →
Polyvance Introduces New Peterbilt 567 Hood Strut Mount Repair Kit
Polyvance has launched a repair solution for Peterbilt 567 hood struts, helping truck owners and repair facilities avoid costly hood replacements.
Read More →
Cox Automotive Celebrates Technical Excellence at 2026 Top Tech Finals
The top technicians from Cox Fleet and Manheim tested their skills in Nashville, Tennessee, at Cox Automotive’s 2026 Top Tech Finals. The overall winners will advance to compete at the American Trucking Association’s TMC SuperTech competition.
Read More →
Grote Industries Appoints Vice President of North American Operations
Grote Industries has appointed Patrick Smith as vice president of North American operations as it celebrates 125 years of innovation and manufacturing excellence. He has more than 20 years of manufacturing leadership experience.
Read More →
Winter Fleet Prep: Expert Tips to Keep Vehicles Running Smoothly
Cold weather can expose weak batteries, tires, fuel systems, and maintenance gaps fast. Use this winter fleet checklist to prepare trucks and drivers before temperatures drop.
Read More →
