OTTAWA & PORTLAND,
OR – TransCore reported its GlobalWave
satellite network, the backbone of its in-cab and trailer tracking system,
recorded 99.992-percent availability, or on-air performance, in 2007 for its
North American operations, including Mexico. Availability, or “uptime,”
refers to the percentage of time the network is accessible to customers.
The average availability for all the networks worldwide that
TransCore manages was 99.991 percent. TransCore’ satellite network availability
compares favorably with dial-up POTS (plain-old-telephone system) standards of
99.999 percent availability, and cellular systems’ 95+ percent availability.
“Over 675 fleets worldwide depend on our ability to provide
location, alarm and cargo information,” said David Sward, general
manager of TransCore’s GlobalWave business. “Throughout the course of a year,
our North American network manages approximately 315,000 customer inquiries per
day, translating to more than 115 million per year.”
“System availability is essential for smooth operations,”
added Sward. “Even during rare, brief interruptions, all messages were stored
and all transactions saved. Not only attaining, but sustaining the elusive ‘four
9s’ over the course of a year is a significant achievement.”
GlobalWave provides standby systems, back-up power and 24/7
technical coverage to help ensure continuous service.
“We continue to set higher standards for network reliability
and dependability,” said Sward. “For example, before any network change or
upgrade goes on the air, TransCore invests many man-months of effort to ensure
that every feature and application works flawlessly. The keys to our success
are experienced people, strong processes, comprehensive network management
tools and robust technology.”
GlobalWave mobile terminals are built to SAE 1455 truck
standards and are verified by third party test facilities. From enclosures, to
batteries and cables, GlobalWave secures the best quality to ensure dependable
operation even in the harshest environments.
