Mack Trucks Names Tri-State Truck Center its 2024 North American Dealer of the Year

Tri-State Truck Center of Memphis, Tennessee, has been named Mack Trucks' 2024 North American Dealer of the Year.

April 14, 2025

Group of businessmen on a stage presenting and receiving an award trophy. — Tri-State Truck Center of Memphis, Tennessee, is the Mack Trucks 2024 North American Dealer of the Year. Mack named Tri-State Truck Center the winner during the recent Mack annual dealer meeting. Shown, from left, are Jonathan Randall, president, Mack Trucks North America; Dennis McDaniel, regional vice president, Southeast, Mack Trucks; Jim Maddox, Sr., Jim Maddox, Jr. and Will Maddox, owners, Tri-State Truck Center; Stephen Roy, president, Mack Trucks; Martin Lundstedt, president and CEO of Volvo Group.
Photo: Mack Trucks

2 min to read

Mack Trucks has announced Tri-State Truck Center of Memphis, Tennessee, as its 2024 North American Dealer of the Year. The honor was revealed during Mack's annual dealer executive meeting, recognizing Tri-State's exceptional performance across sales, service, and customer satisfaction metrics.

Mack presents the Dealer of the Year awards to dealers that exceed business targets for sales, parts, leasing and financing through Mack Financial Services (MFS), as well as those that continue to grow the business and score highly among customers for satisfaction.

“Congratulations to Tri-State Truck Center in Memphis and the entire Tri-State team for being the Mack Trucks North American Dealer of the Year,” said Jonathan Randall, president of Mack Trucks North America. “This dealership exemplifies excellence across all aspects of the business, from sales performance to customer satisfaction. Their commitment to the Mack brand and their customers has proven them to be a leader in our dealer network.”

Tri-State Truck Center was also named the Southeast Regional Dealer of the Year and Mack Leasing System Dealer of the Year, demonstrating exceptional performance across multiple business areas.

Regional Sales Divisions Winners

Mack Trucks also named 2024 winners for its regional sales divisions:

Northeast Region: TransEdge Truck Centers, Pittsburgh, Pennsylvania
Southeast Region: Tri-State Truck Center, Memphis, Tennessee
Central Region: Kriete Truck Center, Madison, Wisconsin
Southwest Region: Bruckner's Truck & Equipment, Shreveport, Louisiana
West Region: TEC Equipment, Portland, Oregon
Canada Region: Vision Truck Group, Cambridge, Ontario

Additional Key Award Recipients

Other key dealer awards presented by Mack Trucks included:

Vision Truck Group, of Cambridge, Ontario, was named Canada's Mack Financial Services Dealer of the Year.
TEC Equipment of Portland, Oregon, was named the U.S. Mack Financial Services Dealer of the Year.
Tri-State Truck Center in Memphis, Tennessee, was named the Mack Leasing System Dealer of the Year.
Bruckner's Truck & Equipment, Fort Worth, Texas, received the Mack Remarketing Dealer of the Year Award
Nextran Truck Centers, Fort Myers, Florida, received the Parts Dealer of the Year Award.
Texarkana Mack Sales, Texarkana, Texas, received the Mack Customer Experience Service Award.
Ballard Truck Center, Tewksbury, Massachusetts, earned the Mack Customer Experience Sales Award.

Topics:American Truck Dealers Truck Dealers Mack Trucks Awards Vehicle Research

More Vehicle Research

POV the truck on the show floor says stop kicking me with image of tire being kicked

Vehicle Research•by Lauren Fletcher•May 4, 2026

POV: You’re the Truck Everyone Won’t Stop Kicking

From tire kickers and door slammers to the hundredth “what engine’s in this thing” question, life on the show floor isn’t exactly easy. In this mockumentary-style video, we flip the script and give you the POV of an Isuzu truck sitting front and center at the booth.

Transparent image of the front of a Mack Truck with a darkened windshield.

Vehicle Research•by News/Media Release•May 1, 2026

Mack Trucks Debuts Mack ImpactShield Windshield Technology on All-New Mack Granite

Mack Trucks will now offer the Mack ImpactShield, a windshield made with Corning Fusion5 Glass, as standard equipment on the all-new Mack Granite vocational trucks starting later this year.

Composite image showing four different photos of a truck ranging from desert to snow, with an orange stripe across the middle of the image with while logos for International and CV Series.

Vehicle Research•by Wayne Parham•April 29, 2026

International CV Series: Medium-Duty Workhorse to End Production

Although International will end production of its CV Series in September, dealers will continue to support the Class 4-6 work truck, and International sees the MV Series filling the niche needs of fleets that have depended on the CV.

White off-road utility truck in the desert.

Vehicle Research•by News/Media Release•April 28, 2026

Acela Truck Company Unveils Monterra II Cab-Over Commercial Truck Chassis

Acela Truck Company is replacing its Monterra with the new Monterra II, which it recently debuted. The new truck will be offered in day cab, extended cab, and crew cab configurations, along with 4x4 and 6x6 drivetrain options.

Vehicle Research•by News/Media Release•April 27, 2026

Final Week to Register for Western Star’s Star Nation Experience

This is the final week to register to be part of the Star Nation Experience, a Western Star event that celebrates professional drivers, their skills, and their expertise. It is an all-expenses-paid event built around competition, camaraderie, and the “Never Back Down” spirit that defines the Western Star community.