Hino Trucks held its sixth annual National Service Skills Competition at its training facility in Novi, Mich,, which brings together the best of the best dealer service technicians from across the country that achieved Master Elite Technician status and puts them head-to-head against each other in varying simulated service-related situations.

The Master Elite Technician designation represents the highest certification a Hino truck technician
can attain. Overall, the Hino program for the Professional Hino Technician goes beyond standard
technical training and is matched by no other OEM in the United States. The internal competition,
held earlier this month, turned out a record 50 ASE-Certified Master Technicians, who were eligible
to compete in this year’s Skills competition.

“Our service technicians are the best in the truck business,” stated John Musial, Director of Service
Operations for Hino Trucks. “Their talent and dedication is being recognized and underscores
Hino’s commitment to providing quality truck service through quality technicians. Hino Technicians
receive in-depth training to complete service orders correctly, the first time, to keep our customers
on the road and their business operating. This is part of our Ultimate Ownership Experience.”

Once they have completed one of the industry’s most comprehensive training programs, the
technician is ready to tackle the ultimate challenge – the annual Hino Honors National Service Skills
Competition. After a day of intense competition, Matt Kiernan of O’Connor Motor Company in
Portland, Maine came away with the Skills title for 2014.

Matt is a Service Technician and has been with O’Connor for 9 years. After only his second year in
the competition, Kiernan commented, “I would like to thank Hino Trucks for the opportunity to
compete in the 2014 National Skills Competition. This year’s competition was well-organized,
challenging and thrilling, with the top technicians separated by merely fractions of a point. The indepth
inclusion of Hino’s hybrid technology reached into the limits of my knowledge and the wellvaried
bugs kept me on my toes!”