Fleet management is more than just vehicles and logistics — it’s about the people behind the operations who keep things moving. Work Truck’s 'The Fleet Journey' series aims to shine a spotlight on these professionals, showcasing their unique paths, experiences, and insights.

Through these stories, we uncover the challenges fleet managers face, the innovations they’re driving, and the lessons they’ve learned along the way. Each profile serves as an opportunity to share knowledge, inspire growth, and foster a sense of community among fleet professionals.

Whether you’re new to the industry or a seasoned leader, you’ll find valuable takeaways in these profiles — ideas to improve operations, motivation to tackle challenges, and even a few fun anecdotes to remind us why we love what we do.

Most importantly, The Fleet Journey is about creating connections. By sharing our stories, we build a stronger, more collaborative fleet community that thrives together.

Navigating Challenges and Building Connections in Fleet Management

This profile highlights Amy McAdams, a seasoned fleet manager at Diebold Nixdorf. With over 15 years of experience, McAdams has mastered balancing day-to-day challenges with a focus on strategic improvements. She is also one of the founding members of the Work TruckEditorial Advisory Board! 

Q: What first sparked your interest in fleet management, and how did you start your career in this field?

Over 15 years ago, I was a Senior Accountant for a large company and transitioned to manage the fleet. I was curious about the operations and quickly became immersed in it.

Q: What’s been a defining moment or turning point in your career as a fleet manager?

After a large request for proposal (RFP) for our fleet management company (FMC) was completed, I realized the immense impact I could have on the organization. It was a turning point in understanding the value of collaboration and strategic thinking.

Q: What do you enjoy most about working in fleet management? What keeps you motivated day-to-day?

Every day is a new challenge! This keeps me focused and energized.

Q: Can you share a lesson or piece of advice you’ve learned along the way that’s been invaluable in your fleet journey?

Don't be afraid to say "NO" or "I don't know." Those moments can lead to learning and collaboration.

Q: How are you using technology to streamline fleet operations, and what advancements are you most excited about?

Our fleet is pretty simple. We partner with our FMC to stay updated and leverage their tools.

Q: What’s one goal or vision you have for your fleet’s future, and how are you working toward it?

Stay tuned... I'm still in the learning phase, but I'm focused on continuous improvement.

Q: Outside of fleet management, what’s an accomplishment you’re especially proud of?

In 2015, I completed my CAFM certification through NAFA!

Q: If you could have lunch with any figure from history or current times, who would it be and why?

Anthony Bourdain. I feel like he'd find a great restaurant and bring fascinating stories to the table.

Q: What’s the most interesting place you’ve visited, and what made it memorable?

In April 2007, I spent six days in Moscow, Russia. Experiencing the city’s culture and architecture was incredible.

Q: Feel free to share any other fun facts or personal insights about yourself that the fleet community might enjoy!

When I was born, my father was a dirt track race car driver, so speed is in my blood!

Share Your Fleet Journey! 

Do you have a story to share about your fleet journey? Take our brief survey for a chance to be featured in our Fleet Journey series. Let’s connect and inspire one another to grow and thrive in the fleet management industry!