Palfinger North America has four manufacturing operations, including the one in Council Bluffs, Iowa. Work Truck recently visited the Council Bluffs facility to learn about how Palfinger uses technology such as robotic welding and e-coating to produce service cranes and mechanics truck bodies.

Palfinger is headquartered in Salzburg, Austria, but the company has more than 90 years of experience in North American markets. About a year ago, Palfinger North America opened its new headquarters just outside Chicago, Illinois.

The Palfinger North America manufacturing locations are:

• Niagara Falls, Ontario, Canada – assembly of knuckle boom cranes, material handling cranes, and timber and recycling loaders.

• Trenton, New Jersey – production of hook lifts and cable hoists.

• Oklahoma City, Oklahoma – production of aerial work platforms and bucket trucks.

• Council Bluffs, Iowa – production of mechanics truck bodies and cranes.

The company also has a facility in Charlotte, North Carolina, that installs service cranes and knuckle booms to get them out to the retail market. That location also does the final assembly of Palfinger’s truck-mounted fork lifts for North America.

Also, Palfinger has 15 locations that offer custom-built solutions and has more than 100 vehicles in its mobile service fleet, which are part of the company's sales and service network.

Legacy of the Council Bluffs Facility

Brian Heffron, Palfinger North America vice president of sales and service, service cranes and crane bodies, explained the Council Bluffs Facility previously was Omaha Standard, a company that started around 1926. The current facility was built by Omaha Standard in 2006.

In 2008, Palfinger acquired Omaha Standard.

“So, it's still a relatively new facility. This facility is pretty unique. It was purpose built for equipment manufacturing like this,” Heffron said as he explained the concrete foundation is extremely thick and designed for handling heavy equipment like a brake press. With 50-foot center pillars, there is also ample room inside.

Overview of Palfinger Service Cranes & Crane Bodies

The PAL Pro is Palfinger’s professional mechanics’ truck. It’s not just a truck or a crane; it is the complete package designed for a specific job, explained Clint Weckwerth, Palfinger North America product manager for service cranes and mechanics truck bodies.

Palfinger offers the entire traditional portfolio within the service crane market with products that feature lifting capabilities ranging from 3,200 pounds to 14,000 pounds. With any Palfinger crane, the first number in the model name represents the winch capacity, while the second number represents the reach.

Customers can choose a fully-electric crane on smaller models, but the large ones operate on a fully hydraulic pump PTO arrangement powered by the truck’s transmission.

“One of the key catchphrases that you'll see in quite a bit of our literature is lighter, longer, stronger. The unique geometry of our crane profile, the main boom and the intermediate booms, allows us to reduce weight while maintaining the sectional strength of that profile,” Weckwerth said.  “So, you can get a really strong profile with a lighter weight and higher-grade material. So that's where we can come up with the lighter, longer, stronger catchphrase.”

Weckwerth also stressed how Palfinger is the only manufacturer that e-coats cranes, including all components, for rust resistance and durability.

For Palfinger, it is about having the right crane or truck body available based on any customer’s specific needs.

“When it comes to controllability, again, it all depends on the application, what the end user is going to be doing with this crane,” Weckwerth explained. “If it's a small independent who doesn't have the capital, they're probably going to buy a smaller crane, which means they're not going to pay for the high-end fully proportional valves. So, on the smaller cranes we offer single function, which you still get hyper controllability, but that's just one function at a time. As opposed to when you get up to our larger cranes, you can multi function so you can boom out and winch out at the same time.”

One thing to know about the PAL Pro line of mechanics truck bodies is they are not just truck bodies that can handle the addition of a crane. They are designed from the ground up for cranes.

Overview of the Production Process at Council Bluffs Facility

The mechanics truck bodies start with the raw material coming in and then going into the shakeout areas. From there, it gets pushed out into either the forming area or into the robotic weld area to produce the underframe and crane compartments, explained Jim Bates, Palfinger North America senior operations manager for Council Bluffs Facility.

Next, the service body underframe gets pushed out into the weld assembly lines. The forming material will then mate up with the underframe and the crane box. That’s the start of the manual welding processes. Palfinger operates three manual weld lines.

“They work pretty much cross-functional with any of the body designs or body types that we can do, just depending on the mix and the volume of each one of them on which one of those weld lines that they go down,” Bates said. “After they're done there, we move them into our e-coat process, which is anywhere from eight to 11 different dip tanks that they drop into where they're cleaning the material, pretreating it, and then they're putting it into the e-coat prime.”

From there, the bodies go through a series of different ovens to be cured. Then, it’s on to one of the topcoat booths. That's where it gets the color assigned to it, and the topcoat is sprayed on.

When finished with the topcoat, each body will again go through ovens as part of the curing process before moving on to the Ultimate Linings application.

“In final assembly, we're upfitting it so it's ready to be put on the chassis. We're upfitting any of the kits. We're putting any of the hydraulic lines on there. We're installing electric harnesses for lights in the boxes, and then we're also putting any additional options that have been requested, like compressors,” Bates added.

Once past all those steps, the service body gets matched to the crane that was ordered with it.

“The cranes are put inside the body, but they are not attached, so that the smaller shops can pull the crane out and then the body off of the trailers without having to have too much overhead support to do that,” Bates added.

Producing cranes is similar, but according to Bates is a simpler process.

Digging into the Details of Robotic Welding

Near the end of 2022, Palfinger installed two custom-built robotic welding units at the Council Bluffs facility. The two cells take on redundant tasks, freeing the welding staff up for other tasks along the hand-weld lines. However, each robotic unit is staffed by an experienced welder/operator.

The first, Cell 1, was installed in August 2022, and it welds underframes ranging in length from 11 to 14 feet. Next, in December 2022, Cell 2 was installed to weld three models of crane compartments and tailshelves.

While the facility previously had some robots, management describes the addition of the two cells as a “major upgrade.”

“We wanted our employees to remain engaged and focused and do tasks that are not repetitive and redundant. So, taking the robots and putting them in there allows for high-weld content assemblies to go through and allows the operators to do the more complex tasks,” said Lance Gronewold, Palfinger North America regional welding and automation engineer.

Bates said at first, the more experienced welders already on staff were assigned to the robotic weld area, but now, more of the new hires who come to Palfinger with robotic welding experience are already qualified to operate the robotic welders.

“It's become its own sought-after job. But as people get experienced, then we can move them into that area,” Bates added.

Dipping into the Details of E-Coating

Palfinger e-coats the service cranes and crane bodies it makes in the Council Bluffs facility to create high-quality, durable finishes. E-coat, also known as electrocoating, uses electrical current to apply a protective coating to metal objects and results in a thin, durable layer that protects metal surfaces from rust and other environmental hazards.

Some of the advantages of e-coating are:

• Ensures an even and consistent coverage on metal surfaces

• Forms a durable layer that protects metal surfaces from rust

• Guarantees a uniform coating thickness

• The process is environmentally friendly and contains no heavy metals, hazardous air pollutants, or high levels of volatile organic compounds

“E-coat is applied by using a positive charge to the bath, a negative charge to the parts and opposites attract. So, it's a high voltage going through there. The paint goes into all the nooks and crannies and crevices of every complex part that we put through our system,” explained Mike Dempsey, Palfinger North America electrocoat lab and systems manager.

As Dempsey explained, getting that total coverage is not guaranteed when people spray paint.

“If you have any nooks or crannies that are difficult to get to, it's likely not going to get any paint on it with a spray gun. So that's unacceptable in the painting industry,” he added. “Everything needs to be covered completely to maximize the rust preventative in the life of a product”

The key to e-coating is really the pre-treatment process.

“So basically, what the pretreatment consists of is a cleaning phase, a conditioning phase, a zinc phosphating,” Mike Dempsey said. “Your zinc phosphate is your corrosion protection that helps prolong the life of your product. It's leading the industry. So, it's the top of the line out there right now.”

More steps come into play since parts pass through rinse baths between each phase of the e-coating.

Once a part enters Palfinger’s e-coat system, it takes about 45 minutes to pass through the pre-treatment and e-coat tanks. Then it spends about 120 minutes in a curing oven. The entire process takes about two hours and 45 minutes.

Palfinger pointed out that it is the only manufacturer to e-coat every crane and body and offers a 5-year warranty on service cranes and a 6-year warranty on crane bodies.