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Fullbay Streamlines Heavy-Duty Parts Procurement

Fullbay, a platform designed to improve the operational efficiency of heavy-duty repair shops, has introduced Fullbay Marketplace to simplify and accelerate the part-ordering process.

October 15, 2021
Fullbay Streamlines Heavy-Duty Parts Procurement

Fullbay, a platform that improves the operational efficiency of heavy-duty repair shops, introduces Fullbay Marketplace to simplify and accelerate the part-ordering process.

Photo: Fullbay

2 min to read


Fullbay, a platform designed to improve the operational efficiency of heavy-duty repair shops, has introduced Fullbay Marketplace to streamline the part-purchasing process for independent shops and fleet maintenance departments. The marketplace eliminates multiple steps related to ordering parts, maximizes searchability, and simplifies the vendor interface. 

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Fullbay Marketplace is an integrated parts-purchasing tool that allows shops to view part cost, availability, and shipping times across vendors and then perform a single-click order. Additionally, the system enables users to drill down on landed costs for each part, something shops struggle to do without an automated system, Fullbay officials said in a press release. 

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The Fullbay Marketplace module, which is free to all Fullbay customers, is being launched with FinditParts as its first integrated parts vendor.

Traditionally, the part-ordering process can require a large number of steps, such as:

  • Contacting a preferred parts vendor with part number for pricing.

  • If the preferred vendor is out of stock, contacting a second and/or third parts vendor to locate the part.

  • Conducting a parts cross-reference if the first part choice is unavailable to locate suitable alternatives.

  • Ordering the part from a vendor when it is finally located.

  • Providing the vendor with a purchase order number.

  • Requesting the arrival time or date of the shipment.

  • Upon arrival, completing a three-way match to check the purchase order against the vendor invoice and the part.

  • Confirming the part is logged in the inventory system.

  • Updating the purchase orders and ensuring accuracy of accounting.

  • Marking up parts appropriately and add to the customer’s service order.

With Fullbay Marketplace, inventories, shipping times, and costs are available in real time, 24 hours a day, and order logs, payment details, and tracking are generated and stored automatically. Invoices are eliminated because parts are purchased using the credit card on file within the secure Fullbay system.

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