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For the fifth consecutive year, Hino Trucks ranked the highest in customer satisfaction for the J.D. Power and Associates study on medium-duty truck engines and transmissions.
Read More →WESTLAKE VILLAGE, CA — As medium-duty truck engine technology advances, more complicated repairs lead to more unscheduled downtime, according to the J.D. Power and Associates 2012 U.S. Medium-Duty Truck Engine and Transmission Study released Oct. 18.
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WESTLAKE VILLAGE, CA - Although reported fuel economy and quality improve for medium-duty trucks, the impact on satisfaction with new engines meeting the 2010 EPA emission regulations is negligible even as fuel prices rise.
Read More →Even with positive improvements, customer satisfaction with medium-duty trucks remains flat at 757 (on a 1,000-point scale) in 2012, unchanged from 2011.
Read More →The study found that 46% of owners of heavy-duty trucks that are one model-year old report experiencing some type of engine-related problem, up from 42% in 2011.
Read More →WESTLAKE VILLAGE, CA –Technology changes related to revised emissions standards for heavy-duty trucks are causing an increase in heavy-duty truck engine problems and a decrease in overall satisfaction with the powertrain, according to J.D. Power and Associates.
Read More →In terms of which brands did the best in the study, GM’s Chevrolet received the highest number of segment awards out of all brands. The automaker received awards for the Avalanche, Sonic and Volt models.
Read More →The study shows an overall 5% improvement from 2011.
Read More →WESTLAKE VILLAGE, CA — MY-2009 one of the toughest years in automotive history have exhibited strong quality, translating into ongoing dependability. This was the conclusion of J.D. Power and Associates 2012 U.S. Vehicle Dependability Study (VDS).
Read More →NOVI, MI - Hino Trucks announced two new accolades from J.D. Power and Associates: highest in customer satisfaction with conventional medium-duty engines and highest in customer satisfaction among conventional medium-duty trucks.
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