J.D. Power Launches First Study on Demand For Emerging Technologies in Automotive Arena
Among an expanding array of features beginning to emerge in cars, vans and light trucks are Internet access, rear-seat entertainment, satellite radio, night vision and telematic services, according to the J.D. Power and Associates inaugural Automotive Technologies Study(SM) released Nov. 7. The study, based on the input from more than 10,000 consumers, investigated familiarity and interest in some of the high-profile technologies beginning to appear in new vehicles. "What we found through the study is that younger consumers are the ones who want the high-tech items such as on-board computers and satellite radio, but the reality is most younger buyers can’t afford those technologies," said Jeff Taylor, a senior market research manager for J.D. Power and Associates. "Conversely, most older consumers indicate they really don’t want computers, surround sound and Internet access in their vehicles." "Auto manufacturers must reduce the price of their ‘emerging’ technologies before consumer demand becomes substantial," Taylor added. While interest in some emerging technologies may be moderate, there are segments of consumers that have strong desires for select items such as in-vehicle passenger video and games systems and Internet access. "Not surprisingly, respondents with children show a great interest in video and game systems," Taylor said. "There are audiences out there for these emerging technologies. The manufacturers have to closely examine the appropriate fit between products and vehicles so that they’re carefully tailored to consumer needs and desires." The study finds that men are willing to pay more for new features than women. Men also show a higher interest in entertainment and convenience features, while women show greater relative interest in safety and convenience features. The study, which included consumers who have purchases or leased a new vehicle within the last five years, is designed to measure consumer familiarity, interest, perceived value and purchase intent for emerging automotive technologies. The sample consists of owners and lessees of luxury cars, sport utility vehicles, compact vans and sporty and midsize cars. About J.D. Power and Associates Headquartered in Agoura Hills, Calif., J.D. Power and Associates is a global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction. The firm’s quality and satisfaction measurements are based on actual responses from millions of consumers annually. J.D. Power and Associates can be accessed through the Internet at www.jdpa.com.
More Technology & AI

GM Brings New Truck Focused Interface to 2027 Silverado and Sierra
GM's new pickup interface puts trailering data, camera views, vehicle controls, and smartphone integration closer to the driver in the 2027 Silverado and Sierra.
Read More →
Samsara Driver Perks Expands Rewards Beyond the Long Haul Driver
Samsara’s new driver rewards program was built with a broader professional driver in mind, including employees who split their day between driving, job sites, service calls, and other work.
Read More →
AI Service Advisor Aims to Cut Fleet Repair Downtime
Fleetio said its AI Service Advisor can help fleets cut repair downtime by an average of 2.5 hours per repair while reducing manual maintenance work.
Read More →From Our Partners

Verra Mobility Launches AI-Driven Title & Registration Solution
Verra Mobility has launched a new AI-driven Title & Registration platform to help fleets move vehicles from acquisition to the road the same day while reducing compliance risk.
Read More →
Wialon Unlocks OEM Data to Give Fleet Owners Data Ownership & Operational Clarity
Wialon has introduced hardware-free OEM integration as the EU Data Act accelerates the shift in vehicle data access across the fleet industry in many countries.
Read More →
Teletrac Navman Promotes New CEO from Within
Teletrac Navman’s next CEO, Ricardo Buranello, has served as the company’s chief financial and operating officer. He brings deep financial and operational expertise, a strong strategic orientation, and an intimate knowledge of the business to his new role.
Read More →
Smith System Wants Work Truck Fleets to Look Beyond the Driver Alert
Smith System’s new Driver Risk Management program is built to help mixed work truck fleets turn telematics alerts and observations into specific behaviors, coaching actions, and measurable follow-up.
Read More →
Ford Pro Software Updates: August 26
Check out the latest Ford Pro software updates, including Google Maps integration, Remote Vehicle Alarm integration, Motor Pool for easier management of shared pool vehicles, and more.
Read More →
How Faster Driver Reporting Can Keep Small Truck Problems Small
When minor damage, warning lights, or equipment issues are reported late, small problems can quickly become bigger maintenance headaches. Conversational AI can help shorten the path from what a driver notices in the field to the person who can act on it.
Read More →
Where AI Is Actually Saving Fleet Managers Time
AI is moving past the buzzword stage and into the daily fleet workflow. Fleetio’s Brianna Perry Lang breaks down where fleets are seeing real time savings, from maintenance and data entry to repair decisions, safety, and compliance
Read More →



