MENU
SEARCHMENUSEARCH
On the other hand, U.S. drivers show interest in many advanced driver assistance features, a new study from J.D. Power finds.
Read More →
Lexus and Porsche vehicles remained at the top of the J.D. Power 2017 Vehicle Dependability Study, while Toyota and General Motors collected multiple category awards, the firm announced Feb. 22.
Read More →
Driver assist technologies make new vehicles more appealing to their owners, according to the J.D. Power 2016 U.S. Automotive Performance, Execution and Layout (APEAL) Study.
Read More →
Kia Motors supplanted Porsche at the top of J.D. Power’s 2016 U.S. Initial Quality Study that measures new vehicle owner satisfaction in the first 90 days. It was the first time in 27 years that a non-premium brand led the study.
Read More →
Technology problems involving infotainment, navigation, and communication systems continue to affect vehicle reliability, as increasingly reported problems again lowered overall scores in J.D. Power's 2016 U.S. Vehicle Dependability Study.
Read More →For the first time in nearly a decade, concerns about reliability have increased as a reason consumers avoid certain vehicle models, a recent J.D. Power survey has shown.
Read More →
Korean automotive nameplates showed a significant improvement in quality while Japanese brands fell below the industry average for the first time in 29 years, according to the 2015 J.D. Power Initial Quality Study.
Read More →J.D. Power and the National Automobile Dealer Association (NADA) have announced an agreement under which J.D. Power will acquire NADA’s Used Car Guide business. The transaction is expected to close early in the third quarter of 2015.
Read More →
The percentage of dealer service visits relating to recalls reached 16 percent in 2015 for at least a six-year high, yet satisfaction among those customers is also rising, according to a J.D. Power study.
Read More →
One of the largest satisfaction improvements for business customers among six categories in the J.D. Power study was field service.
Read More →