Work Truck Logo
MenuMENU
SearchSEARCH

Repair Shop Owner Sentenced for Customer’s Death

After hitting and killing a customer in his van, the owner of Complete Car Care in England’s Berkshire County has been sentenced for failing to have a proper safety system in place.

by Staff
January 22, 2014
2 min to read


After hitting and killing a customer in his van, the owner of Complete Car Care in England’s Berkshire County has been sentenced for failing to have a proper safety system in place, according to a report by Health and Safety Executive, an independent regulator for work-related health, safety and illness in Great Britain.

Guilty of two separate breaches of the Health and Safety at Work etc. Act 1974, Mark Walker — the repair shop owner — was fined 7,500 pounds and given 250 hours of community service work.

Ad Loading...

While backing his van out of his company’s driveway on March 12, 2012, Walker hit Frederick Gleeson, a customer who was dropping his car off to have an oil leak checked. Gleeson sustained fatal head injuries and passed away later the same day, says the report.

According to the report, HSE’s investigation found that Walker had no safety system for managing the movement of his vehicles. The van had no rear visibility and a rear monitoring camera wasn’t used. In addition, HSE found that Walker did not check if the route was clear and didn’t have any assistance when reversing his van, says the report.

“Mr. Gleeson’s tragic death was entirely preventable and could have been avoided had Mark Walker taken precautions before reversing his van,” said HSE Inspector Nigel Fitzhugh. “Managing the movement of vehicles at his premises was entirely his responsibility, and it is clear there was no system in place to control this. Pedestrians and vehicles should always be segregated, and if that cannot happen, then other precautions should be put in place.”

Click here for the full Health and Safety Executive report: http://press.hse.gov.uk/2013/business-owner-sentenced-for-customer-death-failings/

More Small Fleet

SponsoredMarch 9, 2026

Boosting Last-Mile Fleet Uptime, Safety, and Value with AI Vehicle Inspections

AI-powered inspections are transforming last-mile fleets by replacing manual checks with highly accurate automated scans that detect defects in seconds. By giving fleet operations visibility into the daily condition of their vehicles, you can identify trends over the vehicle’s lifecycle that enable improved procurement decisions, route management, driver training and accountability.

Read More →
SponsoredMarch 1, 2026

How One Fleet Cut Motor Pool Costs by $45K With Smarter Key Control and Automation

Still managing your motor pool with spreadsheets and manual approvals? Loyola University replaced outdated processes with automated fleet management, eliminating overtime and saving up to $50,000 annually. See how they did it.

Read More →
SponsoredMarch 1, 2026

Artificial Intelligence in Field Service: North America

48% of field service leaders are investing in AI to manage customer communication and self-service. Get the latest on how fleets are using AI and thinking about the future.

Read More →
Ad Loading...
SafetyFebruary 4, 2026

Five Ways Seat Belts Help Prevent Injuries

There are five ways seat belts protect occupants from injuries, according to the Tennessee Department of Safety and Homeland Security.

Read More →
SponsoredJanuary 14, 2026

It’s here: The 2026 Fleet Technology Trends Report

What does AI mean for fleets? Get the answer — and learn other top tech trends.

Read More →
Wreaths Across America graphic highlighting the role of small fleets in delivering wreaths to honor veterans, featuring wreath icons and the American flag.
Small Fleetby Lauren FletcherDecember 8, 2025

Small Fleets, Big Impact: How Independent Drivers Power Wreaths Across America

Check out how small fleets and independent drivers power Wreaths Across America each December and why their impact matters more than ever.

Read More →
Ad Loading...
A stressed person covers their face, illustrating that 65% of small fleet managers handle all operations alone, according to a Vehicle Management Systems (VMS) survey.
Small Fleetby StaffNovember 12, 2025

VMS Survey Finds 65% of Small Fleet Managers Run Operations Alone

A new VMS survey shows small fleet managers are stretched thin, with most handling operations solo and eager to adopt digital tools for relief.

Read More →
Safe Driving on Halloween over spooky fall road
Safetyby StaffOctober 20, 2025

Tips for Driving Safely on Halloween Night

This video features a reminder from the Connecticut Department of Transportation (DOT) and the Connecticut Police Chiefs Association, urging drivers to prioritize safety this Halloween.

Read More →
VMS Co-CEO David Prusinski highlights the company’s AI-powered virtual fleet manager designed to improve uptime and reduce operating costs for fleets.
Green Fleetby Lauren FletcherOctober 6, 2025

AI, Access, and Uptime: VMS’s Next Chapter with David Prusinski

VMS’s new Co-CEO, David Prusinski, shares how an AI-first approach will give small fleets and repair shops the tools to compete like big players.

Read More →
Ad Loading...
Photo of tire tracks and winter scenes.
Small FleetMay 24, 2025

Fleet Managers Share Winter Prep Tips: It's Never Too Early!

Three fleets share best practices to prep vehicles for winter and prevent downtime when the cold sets in.

Read More →