Conway Beam Truck Group, a 70-year Mack Trucks dealer as well as dealer of Volvo Trucks, has invested $16.2 million to open a new dealership near Buffalo in West Seneca, New York.

Built from the ground up, the new 75,000-square-foot facility features 51 service bays, including three dedicated CNG bays, a separate washing bay and an overhead crane. Resting on 25 acres off Interstate 90 and State Route 400, the site offers easy access and numerous customer amenities.

In addition to expanding in size after previously leasing a smaller facility in the area, the new location also features several enhanced driver amenities. These include a covered service canopy for quick and easy service check-in, short- and long-term parking spaces available to rent, lighting and cameras for added security, and two designated office areas available to lease. There is also a driver’s lounge with reclining theater seats, a work station, and bathroom and shower facilities, among other upgrades.

Conway Beam’s new dealership has a 233% larger shop floor space, a 120% larger parts area, and a 62% larger sales floor. About $1 million in parts inventory is available at the location.

The shop floor is heated and offers plenty of natural light to increase employee comfort and productivity, and is home to 18 technicians, eight of whom are master technicians. Hours of operation are 6 a.m. to 10 p.m. Monday through Friday and 7 a.m. to noon Saturday.

Formerly Beam Mack Sales and Service, the company was founded in 1950 by Fred Beam, a former general manager for Mack Trucks, and his son-in-law Elmer Conway. The two opened its first location in 1951 in Rochester, New York, at the former factory branch of Mack Trucks.

In 2020, Beam Mack Sales and Service rebranded to become Conway Beam Truck Group. The dealer group also operates locations in East Syracuse, Horseheads, Watertown, and West Seneca, New York.