Work Truck Logo
MenuMENU
SearchSEARCH

Troubleshooting, Diagnosing Advanced Safety Systems

Bendix has released a guide on how to avoid rabbit holes and minimize downtime in the maintenance bay.

by Bendix
September 23, 2021
Troubleshooting, Diagnosing Advanced Safety Systems

Bendix has released a guide on how to avoid rabbit holes and minimize downtime in the maintenance bay.

Photo: Bendix

5 min to read


A dashboard warning light can send a simple and clear message: Something on your truck needs to be checked. On today’s complex vehicles – and particularly when it comes to their increasingly interconnected safety systems – knowing exactly how and what to check can mean the difference between hours and days of costly downtime.

This article aims to provide guidance on troubleshooting and diagnosing advanced safety technologies, from the foundational elements of antilock braking to the components that enable collision mitigation and more.

Ad Loading...

Start Simple

“Sometimes the first response to an indicated electronics problem within collision mitigation systems may be to start removing and replacing components,” said TJ Thomas, Bendix director of marketing and customer solutions – Controls. “But there are plenty of times when a component isn’t the issue, so we recommend starting by running a diagnostic software tool that shows a system view of what’s on the vehicle that includes key vehicle components as well.” This assessment can give the technician a quick overview of what’s going on, especially when more than one component shows similar active diagnostic trouble codes (DTCs).

The technician can also look for frayed wires, corroded connectors, or blown fuses. Additionally, equipment like cameras and radars should be checked to make sure they’re unobstructed by things like road debris, snow, and ice.

In addition, some DTCs are “self-clearing,” Thomas said. “This means that simply by fixing the situation – removing the obstructing debris, for instance – the indicator lights and associated fault codes will be deactivated.” Service data sheets should call out these types of DTCs so the technician can be aware of what kinds of conditions generate them.

If this initial approach comes up empty and it looks like the problem is something a bit deeper, then having the right tools and the know-how to use them is the key to getting trucks back on the road and in good working order as quickly as possible.

It’s All Connected

More than ever, the various systems across a commercial vehicle are intertwined, with multiple electronic control units (ECUs) sharing necessary information over the J1939 network. For example, automated transmissions depend upon information from the engine to operate properly and at their highest efficiency.

Ad Loading...

“Seemingly everything on these trucks is talking to everything else,” said Brian Screeton, Bendix supervisor – Technical Service Training. “So, the best tip we can give for diagnosing faults in higher-level safety systems like adaptive cruise control is to make sure you’re looking at the entire truck first.”

“If a driver reports an adaptive cruise fault, then a technician might connect their diagnosing tool just to the radar, and there may not be an active fault there, but they wind up going down a rabbit hole and spending time trying to troubleshoot inactive faults, when really it turns out there’s an engine problem driving the whole thing. Faults in one system can be driven by a completely separate system component.”

A J1939 fault, for example, will impact several systems, so a technician should investigate that fault first, then re-run the diagnostic tool to see if the individual system faults are cleared up. Because of that possibility, Screeton emphasized that before making any changes to a vehicle, technicians should run a comprehensive DTC report as a benchmark, to know the vehicle’s full status before beginning work.

The Right Tools

Before assuming an advanced safety system active DTC means something is wrong with that system, technicians should make sure they’re using a tool that gives them visibility to any active DTCs being broadcast on the vehicle’s J1939 network. The Bendix ACom Pro is one such tool, but the important thing is having a diagnostic tool that shows DTCs of the full vehicle.

“A tool that shows you an active DTC on the engine retarder, for instance, tells you that you need to troubleshoot that issue first, because it may be the cause of your adaptive cruise control DTC,” Screeton said. “In fact, we recommend technicians always troubleshoot any active engine faults first because of the way they impact other system faults.”

Ad Loading...

When connected to a vehicle, the ACom Pro software automatically detects and gathers active and inactive DTCs from all Bendix electronic control units on the vehicle, as well as key vehicle ECUs, like the engine and transmission. This roll call shows what’s on the vehicle, eliminating the need for a technician to guess from a prepopulated list of components.

Addressing ADAS

Advanced driver assistance systems (ADAS) that offer capabilities like adaptive cruise control and automatic emergency braking are deeply integrated through their communications with systems like the brakes, engine, and transmission. They also include their own ECUs and sensors like camera and radar units – components that require an extra degree of caution.

“Physical components of stability and collision mitigation systems generally require maintenance only if changes have been made to certain parts of a vehicle. If you do a front-end alignment or work on the steering linkage, for example, then you’ll need to recalibrate the steering angle sensor according to the manufacturer’s guidelines,” Thomas said. “Before a technician adjusts a camera or radar, we stress that they address any J1939 faults or engine faults first. You don’t want to have to take time replacing or realigning a sensor if it’s not necessary.”

Additionally, modern diagnostic tools increasingly have the ability to make changes to systems, from calibration to reconfiguration. Bendix strongly recommends that any individual technician should confirm with maintenance or fleet management before making any performance changes to ensure the result will be consistent with what the fleet wants.

Staying Up to Date

“One other thing we get feedback on from fleets is the value of ongoing training,” Screeton said. “We have our brake school sessions where we talk about how these systems work and how our diagnostic tools work, and in addition, providing know-how. It really showcases the importance of regular check-ins with manufacturers and suppliers about the latest information on products and maintenance methods.”

Subscribe to Our Newsletter

More Maintenance

Graphic announcing a partnership between Linxup and Fleetio, featuring both company logos over a blue-toned background with a smartphone and blurred vehicle imagery, symbolizing connected fleet management and vehicle tracking integration.
Maintenanceby News/Media ReleaseJune 17, 2026

Linxup Expands Partnership with Fleetio to Bring Full Maintenance Management to Mid-Market Fleets

A new reseller partnership expands access to Linxup’s real-time GPS and telematics data with Fleetio’s leading fleet maintenance platform.

Read More →
Graphic promoting Michelin Connected Fleet for Class 7–8 trailer fleets, featuring a large Michelin commercial tire against a digital network background and highlighting connected tire data and fleet monitoring technology powered by NexTraq.
Maintenanceby News/Media ReleaseJune 16, 2026

Michelin Connected Fleet Expands Trailer Premium Solution

Michelin Connected Fleet’s Trailer Premium, designed for Class 7 and 8 fleet operators, detects metrics that affect tire longevity and alerts fleet managers to situations requiring tire inspection and/or preventive maintenance.

Read More →
Promotional graphic from Jasper Engines & Transmissions featuring a remanufactured Chrysler 3.6L Pentastar Gen II engine on a blue background, with company branding and product identification text.
MaintenanceJune 12, 2026

Jasper Offers Remanufactured Chrysler 3.6L Pentastar Gen II Engine

The Jasper Engine & Transmission remanufactured Chrysler 3.6L Pentastar Gen II engine is now available and is covered by a nationwide, transferable, parts and labor warranty of up to 3 Years/100,000 miles.

Read More →
Ad Loading...
Graphic from Questar Auto Technologies showing a chart that links persistent diagnostic trouble code (DTC) activity with increased idle fuel consumption. The chart highlights periods of high-impact DTC events and elevated fuel use over time. Accompanying text states that aftertreatment issues can drive higher idle fuel consumption and contribute to excess fuel costs for fleets.
Maintenanceby Lauren FletcherJune 11, 2026

Questar Analysis Finds Aftertreatment Degradation Can Cost Fleets Up to $30 Per Vehicle Per Day in Excess Fuel

Questar analysis found degraded DPF and SCR systems can waste up to $30 in fuel per vehicle daily, creating significant avoidable fleet operating costs.

Read More →
Graphic promoting ARI-HETRA wireless mobile column lifts, featuring a pickup truck raised on bright green lifts. Bold text reads: “Built Different. No Hydraulics. No Wires. No Compromises.” and highlights new lift capacities.
MaintenanceJune 10, 2026

ARI-hetra Launches 9,000-Pound Capacity Wireless Mobile Column Lift

ARI-hetra said its new lift is the industry's first 9,000-pound-capacity mobile column lift, delivering 36,000 pounds of total lifting capacity, ALI-certified safety, and reliable ball-screw performance for dealerships and medium-duty fleets.

Read More →
Bold pink and black graphic with large distressed text reading “Where Are the Women Techs?” highlighting the shortage of women in diesel technician roles.
MaintenanceJune 9, 2026

Where Are All the Women Technicians? Closing the Gap with Support and Career Pathways

Women make up just 4% of diesel tech roles. Here’s how trucking can attract, support, and retain more women in the shop.

Read More →
Ad Loading...
Work Truck graphic asking fleet professionals to share their insight through a survey about what makes trucks reliable for fleets
Maintenanceby Lauren FletcherJune 8, 2026

What REALLY Makes a Truck Reliable? We Want Your Input!

Work Truck is gathering real-world fleet insight on truck reliability. Share your experience and help shape upcoming editorial coverage.

Read More →
Split image showing hands-on industrial robotics training. On the left, an instructor guides a participant programming a yellow FANUC robotic arm. On the right, two participants operate a robotic system controller beside a safety-enclosed robot cell in a training lab.
Maintenanceby News/Media ReleaseJune 5, 2026

Hands-on Program at Yokohama’s Mississippi Truck Tire Plant Helps Employees Build Skills

Yokohama Tire Manufacturing Mississippi’s Maintenance Apprenticeship Program, in partnership with East Mississippi Community College, combines classroom instruction with on-site experience as employees pursue an associate degree.

Read More →
fleetio coast pay
SponsoredMay 29, 2026

Are You Tracking Your Fleet's True Total Cost of Ownership?

Bobit Business Media surveyed 190 fleet professionals and found that while most fleets are tracking costs, fragmented systems and data gaps are keeping true TCO visibility out of reach. With rising pressure to control spend in an increasingly volatile environment, the gap between what fleets think they know and what the data actually shows is wider than you might expect. See how your peers are managing costs today and where the industry still has room to improve.

Read More →
Ad Loading...
Mechanic working beneath a raised vehicle in a dimly lit garage, illuminated by a hanging Streamlight work light. The technician reaches toward the undercarriage while inspecting or repairing automotive components.
MaintenanceMay 20, 2026

The Power of Inspection Lighting in Modern Fleet Maintenance

Technicians tackle varied tasks every day, but as problem-solvers, they need good illumination during inspections, repairs, and maintenance. So, what makes a good technician inspection light?

Read More →