Work Truck Logo
MenuMENU
SearchSEARCH

Buying Passenger Vans: Questions & Decision Points

This van category carries the most precious cargo; you not only consider the comfort and safety of the driver, but all the people riding along.

April 22, 2021
Buying Passenger Vans: Questions & Decision Points

Passenger vans come in three common forms: Full-size vans, minivans, and then the larger, extended mini-bus style vans with high roofs and longer cabins.

Photo: Ford

4 min to read


Ground transportation services as well as public transit agencies and school districts run vans as part of their diverse passenger fleets. Although buying passenger vans involve the same factors of routes, usage, loads, and service markets as for cargo/delivery vans, the criteria for buying the right one stands distinct from the other vans. That’s because the onboard loads are people.

Passenger vans come in three common forms: Full-size vans, minivans, and then the larger, extended mini-bus style vans with high roofs and longer cabins.

Ad Loading...

The minivan is highly maneuverable making it ideal for inner-city driving, fuel economy and the ease of getting in and out of.

Photo: Nissan

Minivans

The minivan comes in many shapes and sizes that include models that are suitable for delivery vehicles working within large metropolitan cities. Commonly known as, “soccer mom vans,” the minivan is ideal for use as a hotel shuttle vehicle with a smaller group of passengers, or for transporting children attending day care centers, after school programs, or small group field trips.

The minivan is highly maneuverable making it ideal for inner-city driving, fuel economy and the ease of getting in and out of. Minivans have a capacity of 7 or 8 passengers, including the driver. To gain additional cargo space, look for models that have a quick-release seat in the back row.

Full size passenger vans

These are used every day to shuttle hotel guests to and from the airport and work crews to remote sites. They can be modified to work as an ambulance, a school bus or wheelchair transportation service. With seating for either 12 or 15 passengers, full size passenger vans are quite practical for transporting large groups of people. The rear seat is removable for more cargo and less people.

There are two types of removable rear seats: Quick-release and bolted to the floor.

The latter creates much more work for removing and installing the seats. If you will do this frequently, make sure you get the quick-release option. Many full-size passenger van models now have a center aisle that makes it ideal for passengers entering and exiting the vehicle without having to crawl over or around seated passengers.

Ad Loading...

With seating for either 12 or 15 passengers, full size passenger vans are quite practical for transporting large groups of people. The rear seat is removable for more cargo and less people.

Photo:Nissan

While the full-size passenger van market has been dominated by Ford and Chevrolet/GMC since the early 1960s, the Nissan NV and Mercedes-Sprinter have both had a serious impact in the passenger van market. NV models have a unique system for quickly removing seats – one at a time through a quick release system. While all passenger vans are capable of seat removal, NV makes it easy to convert from a passenger van to a cargo van in minutes.

The Mercedes-Benz Sprinter van costs more than the other passenger vans and has the amenities you would expect from Mercedes-Benz. As with Ford and Chevrolet/GMC, the Sprinter is available in a 12- or 15- passenger version and can be ordered with a standard height or an extended height giving this van room to walk around in.

While Ford has retired their classic, Econoline, and Clubwagon models, the new Transit model is a great replacement and provides similar space to the Mercedes-Benz Sprinter vans. All 2021 passenger vans are eligible and included in fleet purchase plans.

There are many different types of seating and materials for your new van with many color options and schemes available.

Photo: Ford

Looking At Customized Specs

Once you have decided upon what type of van you are interested in purchasing, it is time to take a close look at the options you want. All manufacturers included in this guide allow you to build your van to your specifications through their respective websites.

Let’s take a look at some choices you should explore:

Ad Loading...

Colors: The two most popular colors for vans are black and white. However, except for Chevrolet which only offers black, white or silver, the other van manufacturers each provide a color palette of at least nine choices.

Towing: If you plan to use your vehicle for towing, there are many different hitch packages available and powertrains designed for towing.

Seating: There are many different types of seating and materials for your new van with many color options and schemes available. With passenger vans, you can select bench seating or “captain’s seating,” which is another way of saying individual seating. Your choices in material include cloth, vinyl or leather in most cases. While luxury ground transportation companies might prefer leather for their high-end clientele, vinyl might be a more practical choice for a church activity van.

Most van manufacturers each provide a color palette of at least nine choices. Van doors are available in different styles for side doors and the back door.

Photo: Nissan

Flooring: Flooring is another area that offers plenty of flexibility. From a bare metal floor to laminated hardwood floors, the sky is the limit for the flooring. It can be carpeted with commercial grade carpet or have vinyl flooring. If there will be times that you might need to hose your van out, bare metal or vinyl flooring is ideal.

Doors: Van doors are available in different styles for side doors and the back door. Options include side doors that slide open or double swing doors that open out. The double swing doors are also available for the back door or you can choose to have a hatch door that swings up as a single door.


Subscribe to Our Newsletter

More Small Fleet

SponsoredMarch 9, 2026

Boosting Last-Mile Fleet Uptime, Safety, and Value with AI Vehicle Inspections

AI-powered inspections are transforming last-mile fleets by replacing manual checks with highly accurate automated scans that detect defects in seconds. By giving fleet operations visibility into the daily condition of their vehicles, you can identify trends over the vehicle’s lifecycle that enable improved procurement decisions, route management, driver training and accountability.

Read More →
SponsoredMarch 1, 2026

How One Fleet Cut Motor Pool Costs by $45K With Smarter Key Control and Automation

Still managing your motor pool with spreadsheets and manual approvals? Loyola University replaced outdated processes with automated fleet management, eliminating overtime and saving up to $50,000 annually. See how they did it.

Read More →
SponsoredMarch 1, 2026

Artificial Intelligence in Field Service: North America

48% of field service leaders are investing in AI to manage customer communication and self-service. Get the latest on how fleets are using AI and thinking about the future.

Read More →
Ad Loading...
SafetyFebruary 4, 2026

Five Ways Seat Belts Help Prevent Injuries

There are five ways seat belts protect occupants from injuries, according to the Tennessee Department of Safety and Homeland Security.

Read More →
SponsoredJanuary 14, 2026

It’s here: The 2026 Fleet Technology Trends Report

What does AI mean for fleets? Get the answer — and learn other top tech trends.

Read More →
Wreaths Across America graphic highlighting the role of small fleets in delivering wreaths to honor veterans, featuring wreath icons and the American flag.
Small Fleetby Lauren FletcherDecember 8, 2025

Small Fleets, Big Impact: How Independent Drivers Power Wreaths Across America

Check out how small fleets and independent drivers power Wreaths Across America each December and why their impact matters more than ever.

Read More →
Ad Loading...
A stressed person covers their face, illustrating that 65% of small fleet managers handle all operations alone, according to a Vehicle Management Systems (VMS) survey.
Small Fleetby StaffNovember 12, 2025

VMS Survey Finds 65% of Small Fleet Managers Run Operations Alone

A new VMS survey shows small fleet managers are stretched thin, with most handling operations solo and eager to adopt digital tools for relief.

Read More →
Safe Driving on Halloween over spooky fall road
Safetyby StaffOctober 20, 2025

Tips for Driving Safely on Halloween Night

This video features a reminder from the Connecticut Department of Transportation (DOT) and the Connecticut Police Chiefs Association, urging drivers to prioritize safety this Halloween.

Read More →
VMS Co-CEO David Prusinski highlights the company’s AI-powered virtual fleet manager designed to improve uptime and reduce operating costs for fleets.
Green Fleetby Lauren FletcherOctober 6, 2025

AI, Access, and Uptime: VMS’s Next Chapter with David Prusinski

VMS’s new Co-CEO, David Prusinski, shares how an AI-first approach will give small fleets and repair shops the tools to compete like big players.

Read More →
Ad Loading...
Photo of tire tracks and winter scenes.
Small FleetMay 24, 2025

Fleet Managers Share Winter Prep Tips: It's Never Too Early!

Three fleets share best practices to prep vehicles for winter and prevent downtime when the cold sets in.

Read More →