A technology platform from logistics software creator Fleet Enable can help change the face of final mile delivery. That’s the assessment from National Electronic Transit (NET) CEO Joe Holl Jr. after he rolled out Fleet Enable’s system to automate NET’s operations throughout the Northeast.
Fleet Enable's new tech platform will be used by National Electronic Transit's (NET) 35-truck fleet in the Northeast.
NET, of Lyndhurst, N.J., specializes in white glove delivery and assembly services, focusing on high-value shipments. The company said it’s deploying Fleet Enable’s full suite of operations and backoffice software to automate business processes. Automation is seen as the key to survival and gateway to growth in the increasingly competitive final mile market.
NET said Fleet Enable would ease the burden of labor-intensive tasks that slow down final mile operators and would prove especially useful with truck drivers.
“Recruiting and retaining drivers are among the biggest challenges facing our industry, so we needed a platform that can make the driver’s day a little eaiser. From a driver standpoint, the usability of the Fleet Enable platform takes away some of their every-day burden and makes us a more attractive employer,” said Mr. Holl.
Fleet Enable debuted last September to digitize the historically labor-intensive final mile delivery market. The company’s software automates everything from routing and scheduling to payroll settlement. NET said it’s using Fleet Enable for back office and operational functions including:
- Scheduling automation;
- Resource planning;
- Information capture;
- Invoice processing; and
- Driver settlements.
All of NET’s drivers are equipped with the Fleet Enable App on mobile phones, the company said.. The platform is expected to help drives with shipper-specific delivery work flows, electronic proof of delivery and returns management, while navigating confined areas such as the U.S.Northeast.
Fleet Enable said its software would help NET expedite cargo shipments, which range from high-end copiers to furniture. The final mile carrier makes between 50,000 and 60,000 deliveries annually, 60% of those directed to businesses.
“Our clients are very demanding when it comes to their delivery needs,” said Mr. Holl.“Fleet Enable can help us avoid the communication gap between consignees and shippers, amongst other things. The system provides customers with a self-scheduling appointment option and automated real time delivery status notifications, reducing our support team's needed level of engagement.”
Fleet Enable said it’s targeting white glove carriers such as NET because final mile automation software has overlooked them. The market segment is booming thanks to never-ending growth in online shopping, the company explained. It added that white glove carriers delivering to homes and offices need specialized software to meet the extraordinary demand.
“NET recognizes the importance of automating work processes,” said Fleet Enable CEO Krishna Vattipalli. “They’ve converted manual operational tasks into automated workflows by utilizing our platform. In turn, they have been able to save time, contain costs and increase revenue.”