Volvo Trucks North America and Mack Trucks' dealer Tri-State Truck Center has completed a major rebuild and expansion of its location in Springfield, Mo. The dealership invested $3.7 million to expand its facility.
Featuring a new sales lobby and offices, expanded parts department, new service areas, and increased warehouse space, the facility’s redesign is intended to improve efficiencies while enhancing the user experience for customers and employees. The dealership is located at 2527 N. Eastgate Ave., which is easily accessed off Interstate 44.
In addition to doubling the service bay capacity to 24 and expanding the service area by 10,000 square feet, upgrades include a new customer lounge and driver amenities, expanded truck and trailer parking, a temperature-controlled warehouse, heated flooring and eco-friendly features throughout the dealership. The dealership also offers $1.3 million in parts inventory.
“Our newly expanded and modernized dealership in Springfield enables us to better serve our customers,” said Jim Maddox, dealer principal at Tri-State Truck Center. “We’re also appreciative of our long-standing relationship with Volvo Trucks and the support they provide, which allows us to deliver unmatched customer service across the board.”
The now 35,000 square-foot Springfield facility is one of nine full-service Tri-State Truck Center locations across Tennessee, Missouri, Arkansas, and Mississippi.
“Tri-State Truck Center is one of Volvo Trucks’ top-selling dealer groups in the central South,” said Peter Voorhoeve, president of Volvo Trucks North America. “We are grateful for and congratulate them on the facility expansion as they continue to demonstrate a commitment to customer service and leadership in every aspect of our industry.”