Work Truck Logo
MenuMENU
SearchSEARCH

Ram 1500 TRX First to Feature 'Know & Go' Mobile App

The 2021 Ram 1500 TRX will be the first FCA vehicle to feature the new Know & Go mobile app, which features an immersive experience for driver's to learn more about their truck.

September 23, 2020
Ram 1500 TRX First to Feature 'Know & Go' Mobile App

Through the Know & Go App, driver's can view details and specifications about their vehicle through use of a mobile app. 

Photo: Ram Truck

2 min to read


The 2021 Ram 1500 TRX will be the first FCA vehicle to feature the new Know & Go mobile app. The app, pitched by a group of FCA employees during the Company’s first-ever “Pitch Night” and later developed by them, features an immersive experience for driver's to learn more about their truck. 

Ad Loading...

“We created the Know & Go app as a way to interact with and learn about vehicles,” said Carolina Harris, Feature Innovation Manager – FCA, and co-creator of Know & Go.

Ad Loading...

The Know & Go mobile app will be available through the driver's preferred app store after the truck is purchased. 

The Know & Go mobile app utilizes the camera on a smartphone and incorporates augmented reality to view a vehicle’s feature. Simply point the camera at the part of the vehicle you wish to learn more about and the name and a description will be overlaid on the image.

Know & Go allows for drivers to learn about their vehicles all in one easy-to-use mobile app.

Know & Go mobile app features include:

  • Augmented reality discovery of features.

  • Self-discovery of features.

  • Push notifications of undiscovered features.

  • Feature overview and how-to videos.

  • Feature-specific owner’s manual pages.

Ad Loading...

2021 Ram 1500 TRX customers will be the first to experience this new mobile app before it’s available on other vehicles of the FCA portfolio.

Pitch Night Engages Employees to Create New Connectivity and Infotainment IdeasBorrowing from a familiar television show format, FCA’s innovation teams hosted the first “Pitch Night” program in June, engaging employees in creating, developing and presenting new ideas for connectivity and infotainment. More than 500 ideas were submitted with “sky is the limit” creativity.

Online voting allowed employees to whittle down the original 500 ideas to 50 for advancement to the next round. Topic-focused leadership then picked the top 14 ideas from the remaining 50. Coaches and executive sponsors assigned to the finalists to help guide prototype development and fine-tune the “Pitch” as they prepared to present their ideas to a panel of judges, including FCA’s Chief Executive Officer Mike Manley, Chief Operating Officer Mark Stewart and several members of the executive leadership team. 

Ultimately, the Know & Go mobile app was selected as the top winner for its originality, feasibility, viability, and desirability. Since that time, Harris and Nguyen have worked with the cross-fuctional teams to bring their idea from concept to reality.

More Vehicle Research

A lot of several vehicles, with the central vehicle being a medium-duty work truck with several workers inspecting it.
SponsoredAugust 1, 2026

Electrification Incentives: The Acquisition Windfall Fleets Can't Miss

Discover how fleets can use tax credits, grants, rebates, and vouchers to dramatically reduce electric truck and charging infrastructure costs—before today’s funding disappears.

Read More →
A shot of a Volvo electric vehicle with a man charging it in front of a residence.
SponsoredAugust 1, 2026

Top 50 Executive Fleets

It is that time of year again! Time for the 2026 list of the Top 50 Executive Fleets, presented by Automotive Fleet and Volvo as part of its annual Fleet 500. Download now to see this year's list of companies!

Read More →
Group of Western Star Star Nation participants posing in front of heavy-duty trucks at a quarry, with the text “Inside the Western Star Star Nation Experience.”
Vehicle Researchby Lauren FletcherJuly 31, 2026

Back at Star Nation for a Closer Look at Western Star Trucks and the People Behind Them

Work Truck returned to Western Star’s Star Nation Experience for another hands-on look at the trucks, technology, and operator community behind the brand.

Read More →
Ad Loading...
Commercial Fleet
SponsoredJuly 23, 2026

The Top 300 Commercial Fleets

The Top 300 Commercial Fleets: See the List

Read More →
Three olive-drab Mack Defense heavy-duty tactical dump trucks drive in convoy on a roadway beneath cloudy skies, promoting delivery of 115 HDTs for the U.S. National Guard.

Mack Defense Receives Additional Order for 115 Heavy Dump Trucks Under U.S. Army’s M917A3 Program

The latest order of 115 Heavy Dump Trucks (HDTs) from Mack Defense for the National Guard is part of the $47-million order from the U.S. Army approved in the 2026 National Defense Appropriations Act.

Read More →
Cover of the "Top 50 Green Fleets" report presented by Automotive Fleet and Inspiration Fleet, featuring an aerial nighttime photo of a lit highway interchange with looping ramps.
SponsoredJuly 16, 2026

The Top 50 Green Fleets

The List Is in: The Top 50 Green Fleets

Read More →
Ad Loading...
Four-photo collage showing a white RIZON medium-duty truck with a utility flatbed, highlighting exterior storage compartments, open tool cabinets, and a spacious diamond-plate cargo bed designed for commercial work applications.

Rizon Introduces Service Combo Body, Increases Electric Truck Applications

Rizon now offers a combo service body that combines lockable storage and a spacious cargo bed in a single zero-emission vehicle. The body supports unique options including cranes, ladder racks, generators, lift gates, and work lighting for a wide range of vocational applications.

Read More →
FUSO Academy training classroom featuring workstations, diagnostic equipment, and electronics training benches, with a FUSO Academy logo highlighting the company's technical training facility.

MFTBC Establishes FUSO Academy Dubai Training Center to Strengthen Network Capabilities in Middle East & Africa

Mitsubishi Fuso Truck and Bus Corporation’s new FUSO Academy Dubai Training Center will support technical and non-technical capability development. It features enhanced training infrastructure to improve service quality, uptime, and readiness for advanced vehicle technologies.

Read More →
Paccar engine displayed alongside Kenworth and Peterbilt logos and a DEF pump sign, illustrating a software update addressing diesel exhaust fluid (DEF) inducement strategies for select heavy-duty trucks.

Paccar Updates MX-11 and MX-13 Engine Software to Enhance Customer Operations

Kenworth Truck Company and Peterbilt Motors Company will update software for vehicles equipped with Paccar MX-11 and Paccar MX-13 engines to ensure they comply with EPA guidance on diesel exhaust fluid inducements.

Read More →
Ad Loading...
GM Fleet presentation slide highlighting strong fleet sales growth alongside a Chevrolet Silverado. Key metrics include increased truck demand, record pickup sales, higher government sales, and growth in OnStar Fleet subscriptions.
Vehicle Researchby StaffJuly 8, 2026

GM #1 in U.S. Sales for the Second Quarter of 2026

General Motors said it was America’s #1 automaker in U.S. sales for the second quarter of 2026 with total sales of 714,896 vehicles, down 4.2%. GM led in full-size pickup and large SUV sales and reported growth in fleet sales.

Read More →