Increasingly, fleets are considering and adopting artificial intelligence (AI). How can fleet leaders assure drivers that AI will not be intrusive? How should you talk to your drivers about AI?
Dr. Stefan Heck, founder and CEO of Nauto, advises starting with the business goal, such as reducing collisions, and framing AI as a tool to enhance driver safety.
He explains how AI should empower drivers by alerting them to potential hazards in time to prevent collisions, rather than just recording and monitoring. The goal is to make drivers better and safer through AI-powered real-time safety systems.
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Identifying the specific safety issues the fleet is facing.
Evaluating AI-based safety tools to determine if they can accurately and in a timely way provide new information to help drivers avoid collisions.
Communicating to drivers how the AI system will be used to empower and coach them, not to punish or surveil them.
Ensuring the AI system alerts drivers first before any information is shared with the fleet