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What's Next for Commercial Mobility?
Fleets don't necessarily need more data; they need better insights. Brian Fournier, of WEX, discusses how AI, automation, evolving payment technology, and vehicle-generated data could reshape commercial mobility over the next five years.
August 25, 2026
Commercial fleets have access to more data than ever, but the next phase of fleet technology isn't simply about collecting more information. It's about using AI, automation, and actionable insights to turn that data into measurable operational improvements.
In this interview, Brian Fournier, Americas SVP & GM at WEX, discusses some of the biggest trends shaping commercial mobility, including artificial intelligence, data saturation, workflow automation, changing payment infrastructure, EVs, and the growing connection between vehicles and transactions.
Artificial intelligence can ingest massive amounts of fleet data and extract insights that would be difficult to identify manually. Those insights can help fleets identify opportunities for:
- Operational efficiency
- Cost savings
- Fraud detection
- Better decision-making
- Workflow improvements
- Automation
Fournier describes AI as a powerful tool for extracting actionable insights from large volumes of information.
The value of fleet data is also changing. Rather than asking for more information, fleet operators and fleet management companies increasingly want insights, automation, and workflow improvements.
Over the next five years, WEX expects the payments infrastructure surrounding mobility to change dramatically.
The transition from internal combustion engine vehicles to EVs is one example. The discussion explores how vehicles themselves can increasingly become part of the payment mechanism and data-capture process.
As commercial mobility becomes increasingly digital, the relationship between vehicles, payments, data, AI, and automation could fundamentally change how fleets operate.