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The study also found that service satisfaction among medium-duty truck owners decreases significantly when trucks are not ready when promised.
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Regulatory inconsistencies across markets, relatively stable oil prices; and consumer concerns about cost and ease of operation present challenges for sales of hybrid and electric vehicles.
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Ford receives five segment-level awards from the J.D. Power and Associates 2010 Automotive Performance, Execution and Layout (APEAL) Study. Audi, BMW, Chevrolet, Mercedes-Benz and Volkswagen receive two each.
Read More →Initial quality of model launches improves considerably, led by new entries from Ford, Honda, Lexus, Mercedes-Benz and Porsche.
Read More →REDFORD, MI - Mercedes-Benz engines received the award for "Highest in Customer Satisfaction among Vocational Heavy-Duty Truck Engines" in the J.D. Power and Associates 2009 Heavy Duty Truck Engine and Transmission Study.
Read More →Porche ranks highest in long-term dependability, while the Cadillac DTS achieves lowest incident of problems, according to the study.
Read More →Lexus ranks highest in customer satisfaction with dealer service among luxury brands, while Hummer ranks highest among mass market brands in J.D. Power and Associates 2010 Customer Service Index Study.
Read More →NOVI, MI - Hino Trucks engines rank highest in customer satisfaction for a second consecutive year according to the J.D. Power and Associates 2009 Medium-Duty Truck Engine and Transmission Customer Satisfaction Study.
Read More →After ranking highest in the J.D. Power and Associates Medium-Duty Truck Engine and Transmission Customer Satisfaction Study for the second year in a row, Hino Trucks continues to plan for new technologies and models that meet and exceed both environmental and customer needs.
Read More →WESTLAKE VILLAGE, CA - Fuel economy has improved considerably among 2007 model-year medium-duty engines, compared with 2006 model-year engines, driving an increase in owner satisfaction.
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